Dorene Cooper
Reynoldsburg,OH
Summary
Detail-orientated and organized Business Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Merchandise Processor
LBrands
10.2021 - Current
- Used warehouse management system and handheld scanners to process merchandise.
- Picked orders, packed boxes and prepared shipments.
- Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous content
Owner
Changed Mind Financial
03.2018 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
Store Manager
Shoppers World
07.2020 - 05.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
Operations Manager
Kroger
04.2019 - 06.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Key Holder
Tailored Brands Inc.
06.2018 - 04.2019
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Store Manager
Sally Beauty
12.2017 - 06.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Operations Manager
Walmart
06.2004 - 03.2018
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
- Analyzed and reported on key performance metrics to senior management
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
Associate of Applied Science - Real Estate
Columbus State Community College
Columbus, OH12.2023
Associate of Science - Forensic Science
Kansas City Kansas Community College
Kansas City, KS05.2007
Skills
- Data Entry and 10-Key
- Email Software
- Operations Support
- Information Inputting
- Clerical Support
- Organization and Time Management
- Interpersonal Communication
- Decision-Making
- Picking orders
- Packing products
- Held scanners
- Operating forklifts
Certification
05/2023
Columbus State Community College
Columbus, OH
Certified Property Management
05/2023
Columbus State Community College
Columbus, OH
Certified Real Estate Professional
05/2022
Columbus State Community College
Columbus, OH
Real Estate Pre Licensing
Timeline
Merchandise Processor
LBrands
10.2021 - Current
Store Manager
Shoppers World
07.2020 - 05.2021
Operations Manager
Kroger
04.2019 - 06.2020
Key Holder
Tailored Brands Inc.
06.2018 - 04.2019
Owner
Changed Mind Financial
03.2018 - Current
Store Manager
Sally Beauty
12.2017 - 06.2018
Operations Manager
Walmart
06.2004 - 03.2018
Associate of Applied Science - Real Estate
Columbus State Community College
Associate of Science - Forensic Science
Kansas City Kansas Community College
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