Doretta Shelley
Fort Walton Beach,FL
Summary
Accomplished server with over two decades of experience, showcasing exceptional customer service and a strong work ethic. Demonstrates professional appearance and excels in fast-paced environments, ensuring seamless dining experiences.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Server
Frankie Bones
Bluffton, SC
07.2020 - 06.2024
- Dedicated team player; remains cool under extreme pressure in high-tempo restaurants.
- Takes direction well and consistently meets schedule requirements.
- Maintains a clean and orderly dining area for an enjoyable guest experience.
Server
Main Street Cafe And Pub
Hilton Head Island, SC
11.2009 - 07.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Bartender
Sea Pines Resort
Hilton Head Island, SC
05.2009 - 10.2019
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Skills
Exceptional customer service
Serve Safe Certified
References
Faith Roppelt Owner Main Street Cafe (843) 683-2596
Andres Campbell Manager Frankie Bones (843) 597-7953
Brandie Bishop Manager Frankie Bones (843) 503-4021
Timeline
Server
Frankie Bones
07.2020 - 06.2024
Server
Main Street Cafe And Pub
11.2009 - 07.2020
Server/Bartender
Sea Pines Resort
05.2009 - 10.2019