Dorian Couzzens
Pittsburgh,PA
Summary
Proven Driver and Custodial expert from Aramark, adept in route planning and customer service, enhanced delivery efficiency by implementing time-management strategies. Skilled in vehicle inspections and problem-solving, consistently maintained safe driving records. Achieved significant improvements in customer satisfaction and operational productivity.
Overview
11
11
years of professional experience
Work History
Driver
UG2
2023.01 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Driver/Custodial
Aramark
2017.06 - 2022.12
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Reduced incidents of late deliveries by implementing effective time-management strategies.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
Runner
Aramark
2013.07 - 2017.05
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Monitored supplies of key inventory items.
- Maintained a professional demeanor while interacting with colleagues and clients during deliveries.
- Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
- Directly interacted with customers at each location to build loyalty.
- Provided attentive service and proactively assessed guest needs.
- Assisted with bussing tables and cleaning up spills.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Arranged tables and chairs for special occasions and events.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Education
Aviation Maintenance
Pittsburgh Institute of Aeronautics Hagerstown
Pittsburgh, PACivil Engineering
South Carolina State University
Orangeburg, SCGraduated -
Pittsburgh Perry High School
Pittsburgh, PA05.1993
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- City and non-city driving
- Punctuality
- Loading and unloading
- Traffic laws knowledge
- Safety Protocols
- Defensive Driving
- Vehicle Inspection
- Route Planning
- Driving in Adverse Conditions
- Vehicle inspections
- Equipment Operation
- Relationship Building
- Adaptable driving techniques
- Basic vehicle repairs
- Confidentiality understanding
- Order picking and processing
- Shipping and packaging
Timeline
Driver
UG2
2023.01 - Current
Driver/Custodial
Aramark
2017.06 - 2022.12
Runner
Aramark
2013.07 - 2017.05
Aviation Maintenance
Pittsburgh Institute of Aeronautics Hagerstown
Civil Engineering
South Carolina State University
Graduated -
Pittsburgh Perry High School