Dorian Munguia
Irving,TX
Summary
Dynamic Sales Professional with extensive experience with pre owned and new market, excelling in own lead generation and customer relations. Proven track record of enhancing customer satisfaction through effective follow-up and CRM proficiency. Adept at negotiating and closing deals, and fostering strong relationships, consistently driving sales and achieving high-quality service outcomes.
Multiples awards for salesman of the month.
Overview
5
5
years of professional experience
Work History
Sales Professional
AutoNation
06.2024 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Follow with with all the opportunities
- Drive people into the store
- Help co workers
- Follow protocols
- Easy to coach and always willing to learn
- Do what managers demand
- Follow up with customers after the sale.
- Self CRM experience to always get 5 stars survey.
Sales Professional
Westway Ford
11.2021 - 05.2024
- Developed and maintained strong customer relationships to enhance sales opportunities.
- Conducted product demonstrations and facilitated test drives to engage potential buyers.
- Collaborated with team members to strategize effective sales techniques and promotional campaigns.
- Advertising myself in different markets like Facebook or Marketplace.
- Good knowledge in softwares like Dealer socket and GPS.
- Utilized CRM software to track customer interactions and manage sales pipeline efficiently.
- Trained new hires on daily basis about the business.
- Intense follow up with leads and any way possible that can lead to a potential sale.
- High level of knowledge about Ford products and all new releases.
- High quality knowledge of the used market, any make, model and trim to develop a good demo.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Sales Professional
State Farm
02.2021 - 08.2021
- Worked effectively in fast-paced environments.
- Cold call leads
- Make quotes
- Earn the right to ask for their business
- Punctuality
- Self motivation every day
- Leave my craft ready for next day.
Education
High School Diploma -
TC Williams High School
Alexandria, VASkills
- Lead generation
- Customer service
- Product and service knowledge
- Customer relations
- Negotiation tactics
- CRM proficiency
- Network development
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Sales Professional
AutoNation
06.2024 - 10.2025
Sales Professional
Westway Ford
11.2021 - 05.2024
Sales Professional
State Farm
02.2021 - 08.2021
High School Diploma -
TC Williams High School