Dorian Pimentel
Santa Clarita,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Transatlantic Account Specialist
Southern Glazer's Wine And Spirits
06.2022 - Current
- Set up new customer accounts and updated existing accounts with latest information.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained current knowledge of evolving changes in marketplace.
- Built strong relationships with clients and vendors for loyal, profitable accounts.
- Liaised with sales, marketing and customer service teams to support smooth account management operations.
Chain Sales Merchandiser
Southern Glazer's Wine And Spirits LLC
10.2016 - 06.2022
- Oversees 8 accounts daily, 15 in total across entire territory
- Enhanced overall store appearance by applying careful consideration to product and display locations
- Worked with managers and store directors to optimize promotions
- Monitored and replenished display inventory and restructured according to available stock
General Merchandise Clerk
Ralphs
02.2013 - 10.2016
- Managed aesthetically pleasing displays to showcase company products and increase sales
- Interacted with vendors, store managers, and suppliers to order products and assure they arrived on time
Skills
- Creating sales strategies
- Account servicing
- Merchandising expertise
- Product promotions
- Interpersonal communication skills
- Product and service knowledge
References
Kayla Frank - District Manager - Emerging Full Book
Southern Glazers Wine and Spirits
Kayla.Frank@sgws.com
(562)445-7383
Cole Slater - Chains District Manager - Coastal
Southern Glazers Wine and Spirits
Cole.Slater@sgws.com
(562)916-5901
Alejandra Barberena - District Manager- Golden State
Southern Glazer's Wine and Spirits
Alejandra.Barberena@sgws.com
(562) 445-1634
Steven Van Mierlo - Coastal Area Manager
Southern Glazer's Wine and Spirits
Steven.VanMierlo@sgws.com
(562) 419-1592
Timeline
Transatlantic Account Specialist
Southern Glazer's Wine And Spirits
06.2022 - Current
Chain Sales Merchandiser
Southern Glazer's Wine And Spirits LLC
10.2016 - 06.2022
General Merchandise Clerk
Ralphs
02.2013 - 10.2016
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