Doribel Figueroa
Case Worker
Kissimmee,FL
Summary
Dedicated caseworker with a strong focus on client advocacy, effective communication, and confidentiality. Proven ability to develop tailored service plans and facilitate access to community resources for enhanced client well-being.
Overview
2027
2027
years of professional experience
Work History
Caseworker
Orlando Family Medical
07.2023 - 06.2026
- Assessed client needs and developed tailored service plans.
- Collaborated with healthcare providers to ensure comprehensive care coordination.
- Maintained accurate case documentation and updated client records regularly.
- Facilitated access to community resources for clients in need of support services.
- Monitored client progress and adjusted care plans as necessary for optimal outcomes.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Trained new staff on case management protocols and best practices for service delivery.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Advocated for client rights and represented client interests at administrative hearings.
- Facilitated client intake processes to ensure accurate and comprehensive information gathering.
- Coordinated with multidisciplinary teams to deliver holistic care for clients experiencing various challenges.
- Monitored client progress, adjusting service plans to optimize outcomes and address evolving needs.
- Facilitated client support groups to provide resources and assistance.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Documented client progress and activities in accordance with agency policies and procedures.
Access Specialist
Orlando Family Medical
2023 - 06.2026
- Facilitated patient access and appointment scheduling using electronic health record systems.
- Provided support to patients navigating insurance verification and eligibility requirements.
- Assisted in the management of patient inquiries, ensuring timely responses and resolution.
- Collaborated with healthcare teams to streamline patient intake processes for improved efficiency.
- Facilitated patient access to healthcare services through efficient appointment scheduling and insurance verification.
Delivery Driver
Amazon
02.2022 - 07.2024
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Navigated routes using GPS technology to ensure timely deliveries.
- Conducted vehicle inspections pre- and post-delivery to maintain operational safety standards.
- Provided exceptional customer service by addressing delivery inquiries and concerns professionally.
- Maintained accurate records of deliveries, ensuring compliance with company policies and procedures.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated light trucks to deliver loads as far as miles from home location.
Teacher's Assistant
StarChild Academy Franchise Corporation
09.2018 - 10.2021
- Assisted lead teacher in classroom management and lesson preparation.
- Supported individual student learning needs through tailored instructional strategies.
- Collaborated with teachers to create engaging educational activities and materials.
- Monitored student progress and provided feedback to enhance learning outcomes.
- Organized classroom resources and maintained a positive learning environment.
- Supported classroom management by fostering a positive and engaging learning environment for students.
- Assisted lead teacher in developing and implementing lesson plans tailored to diverse learning styles.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
Education
Associate of Business Administration - Accounting
Universidad Sagrado Corazon
San Juan, PR05.2000
Clerical Science - Clerical
Universidad Sagrado Corazon
San Juan, PR01.2000
Billing And Cooding - Billing
Universal Career Counseling Center
Manati, PR01.1997
Skills
- Case information confidentiality
- Client interaction
- Highly effective communication
- Client advocacy
Timeline
Caseworker
Orlando Family Medical
07.2023 - 06.2026
Delivery Driver
Amazon
02.2022 - 07.2024
Teacher's Assistant
StarChild Academy Franchise Corporation
09.2018 - 10.2021
Access Specialist
Orlando Family Medical
2023 - 06.2026
Associate of Business Administration - Accounting
Universidad Sagrado Corazon
Clerical Science - Clerical
Universidad Sagrado Corazon
Billing And Cooding - Billing
Universal Career Counseling Center