Dorien Brown
Bridgeton,USA
Summary
Experienced Epic trainer and go-live support specialist with a strong background in revenue cycle operations. Delivered classroom training, developed curriculum, and conducted QA audits with actionable feedback. Supported 25+ Epic implementations across 30+ healthcare facilities, including ClinDoc training, at-the-elbow support, and workflow optimization to improve end-user performance.
Overview
3
3
years of professional experience
Work History
Epic Ambulatory, Cadence, Prelude & GrandC Trainer
Bryan Health Medical Center
01.2025 - 03.2025
(3-Month Contract)
- Contributed and participated in training implementation
- Delivered training to end users in a classroom setting
- Managed curriculum and training materials
- Optimized end user proficiency and conducted consistent rounding
Epic Ambulatory Cadence, Prelude & GrandC Trainer
Trinity Health
09.2024 - 12.2024
(3-Month contract)
- Contributed and participated in training implementation
- Delivered training to end users in a classroom setting
- Managed curriculum and training materials
- Optimized end user proficiency and conducted consistent rounding
Epic Cadence & Grand Central Trainer
Tufts
07.2022 - 01.2023
(6-Month contract)
- Executed training procedures in a classroom setting
- Step by step detailed navigation of software to nursing users
- Implemented curriculum and training materials
- Managed reports of end user completion
Epic Cadence & Grand Central Trainer
Boston Medical Center
05.2022 - 07.2022
(3-Month contract)
- Developed and delivered engaging training sessions on curriculum and instructional strategies.
- Collaborated with faculty to identify training needs and design tailored programs.
- Assessed trainee performance through feedback and evaluations, ensuring continuous improvement.
- Implemented innovative teaching techniques to enhance learner engagement and retention.
Skills
- New hire training
- Public speaking
- Creative problem solving
- Clear verbal communication
- Relationship building
- Leadership development
Go-live Experience
- Epic Ambulatory/ClinDoc/Provider Go-Live Support: Bryan Health W2 (Lincoln, NE) Mar 2026
- Epic Inpatient/ASAP/Grand Central Go-Live Support: UCI Health (Fountain Valley, CA) Feb 2026
- Epic Ambulatory/Cadence/ClinDoc/Provider Go-Live Support: Sansum Clinic Hitchcock (Santa Barbara, CA) Nov 2025
- Epic Ambulatory/Cadence/ClinDoc/Provider Go-Live Support: Jennie Stuart Health Neurology (Hopkinsville, KY) Oct 2025
- Epic Ambulatory/ClinDoc/Provider Epic Inpatient/ClinDoc/ASAP/Provider Go-Live Support: Bryan Health W1 (Falls City, NE) Sep 2025
- Epic Ambulatory/Cadence/ClinDoc/Provider Go-Live Support: Atrium Harbin Clinic (Rome, GA) Aug 2025
- Hospital Billing: Optum OCCA (Torrance, CA) Jul 2025
- Epic Ambulatory/Care-management Go-Live Support: Shriners Hospital For Children (Spokane, WA) Apr 2025
- Epic Ambulatory/Cadence/ClinDoc/Radiant Go-Live Support: Optum Primary Care (Poughkeepsie, NY) Mar 2025
- Epic Ambulatory/Cadence/Provider Go-Live Support: Briargate Optum (Colorado Springs, CO) Dec 2024
- Epic Ambulatory Cadence/Radiant Go-Live Support: Mt. Sinai Doctors (Manhattan, NY) May 2024
- Epic Cadence/CPOE Go-Live Support: Tidelands Health Family Medicine at (Hemingway, SC) Feb-Mar 2024
- Epic Cadence/ASAP Go-Live Support: ProHealth Physicians (Farmington, CT) Feb 2024
Credentials
Epic: Cadence/Prelude, Grand Central, ClinDoc, ASAP
Modules
Epic: ClinDoc, ASAP, CPOE, OPTime, Grand Central, Ambulatory, Cadence, and HB/PB, Radiant, Beaker
Timeline
Epic Ambulatory, Cadence, Prelude & GrandC Trainer
Bryan Health Medical Center
01.2025 - 03.2025
Epic Ambulatory Cadence, Prelude & GrandC Trainer
Trinity Health
09.2024 - 12.2024
Epic Cadence & Grand Central Trainer
Tufts
07.2022 - 01.2023
Epic Cadence & Grand Central Trainer
Boston Medical Center
05.2022 - 07.2022