Dorika Carlisle
Huntsville,AL
Summary
Detail-oriented Account Assistant experienced in supporting office operations and financial documentation. Delivered efficient data management and accurate recordkeeping through strong organizational skills and attention to detail. Focused on enhancing customer account management and streamlining billing processes to improve operational efficiency.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Line Worker
Road and Rail
Huntsville, AL
08.2026 - Current
Store Manager
Dollar General
Cuba, AL
04.2023 - Current
- Managed cash handling procedures at point of sale to ensure compliance and security
- Implemented safety protocols to enhance customer and employee protection
- Conducted inventory assessments to maintain accurate stock levels and minimize discrepancies
Data Entry
Waste Management
York, AL
02.2025 - 09.2025
- Maintained and updated databases with a high degree of accuracy and efficiency.
- Maintained and updated databases, ensuring high accuracy and efficiency in data management.
- Provided accurate and timely data entry support, enhancing team operations and workflow.
- Contributed to team efforts by providing accurate and timely data entry support
- Fulfilled contractual obligations by completing assigned tasks in a timely manner.
- Performed data entry in the company's logistics software system.
- Concluded contract after fulfilling all assigned responsibilities.
Certified Phlebotomy Technician
Universal Medical Training Services
Livingston, AL
02.2019 - 03.2025
- Conducted drug screening tests on donors to ensure compliance with health standards.
- Executed blood collections using various techniques and equipment, ensuring adherence to venipuncture protocols for accuracy and safety.
- Managed examination room organization, supervised supply levels, coordinated specimen transport, and ensured instrument sterilization.
- Organized examination room, supervised supply levels, coordinated specimen transport, and ensured sterilization of instruments to maintain a safe environment.
- Improved patient satisfaction through empathetic communication, contributing to enhanced accuracy of laboratory records.
Medical Administrative Assistant
Universal Medical Training Services
Livingston, AL
02.2019 - 09.2022
- Coordinated patient appointments with clinical staff to optimize scheduling efficiency. and organized electronic records to ensure efficient patient flow.
- Entered patient demographic, insurance, and billing information into data systems to support accurate record-keeping.
- Assisted with billing documentation and payment processing to facilitate timely revenue collection.
- Coordinated patient scheduling with clinical staff to enhance workflow. and maintained organized electronic records.
Front Desk Agent
Hilton Home2 Suites
Meridian, MS
02.2015 - 11.2018
- Processed guest payments, ensuring accuracy in financial transaction records for seamless guest experiences.
- Processed guest payments and maintained accurate financial transaction records.
- Provided administrative support while ensuring high customer satisfaction.
- Provided administrative support, contributing to high customer satisfaction through efficient service.
Customer Service / Technical Support Representative
Comcast
05.2015 - 12.2017
- Guided customers through billing inquiries, account updates, and service adjustments to ensure satisfaction.
- Addressed billing discrepancies, ensuring accuracy of customer account records.
- Recorded account details and service requests in customer management systems for accurate tracking.
Education
High School Diploma -
Sumter County High School
York, ALUpper secondary education -
Skills
- Cash Handling & Deposits
- Point of sale
- Inventory control
- Inventory tracking
- Accounts Payable Support
- Billing & Account Assistance
- Invoice documentation
- Financial Recordkeeping
- Financial software
- Database management
- Data input
- Data collection
- Microsoft Office
- Microsoft Word, Excel & Outlook
- CRM Software Knowledge
- Office Administration
- Clerical experience
- Administrative experience
- Office activity coordination
- Management
- Supervising experience
- Customer support
- Customer engagement
- Effective Communication
- Communication skills
- Writing proficiency
- Interpersonal skills
- Active Listening
- Empathy
- Conflict Resolution
- Problem-Solving
- Multi-Tasking
- Time management
- Attention to detail
- Organizational abilities
- Team collaboration
- Patience
- Cash auditing
- Phone interactions
- Technical skills
- Retail sales
- Store operations
- Cash auditing
- Google Calendar
- Inventory control
- Cash auditing
- Point of sale
Personal Information
Driving License: Yes
Certification
Driver's License
Timeline
Line Worker
Road and Rail
08.2026 - Current
Data Entry
Waste Management
02.2025 - 09.2025
Store Manager
Dollar General
04.2023 - Current
Certified Phlebotomy Technician
Universal Medical Training Services
02.2019 - 03.2025
Medical Administrative Assistant
Universal Medical Training Services
02.2019 - 09.2022
Customer Service / Technical Support Representative
Comcast
05.2015 - 12.2017
Front Desk Agent
Hilton Home2 Suites
02.2015 - 11.2018
High School Diploma -
Sumter County High School