Dorina Xhelaj
Garfield,NJ
Summary
Well-rounded office manager possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
4
4
years of professional experience
Work History
Office Manager
Pro One ConstructionLLC
01.2019 - 07.2022
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Created notices and advertisements for available vacancies on job seeker websites.
- Used judgment and initiative in handling confidential matters and requests.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Managed, scheduled and coordinated office functions and activities for employees.
- Wrote professional business correspondence to maintain strong line of communications.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Automated office operations, managed client correspondence and tracked records.
Esthetician
Hair Salon 51
01.2018 - 09.2018
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Developed customized facial treatments for individual clients to address specific skin care needs.
Education
M.D. - Medical
JFK University
New York, NY05.2027
Associate of Science - Esthetics
Empire Beauty School
Manhasset, NY05.2017
High School Diploma -
Petronini
Albania06.2001
Skills
- Recruitment and Hiring
- Training and Development
- Project Planning
- Documentation and Reporting
- Performance Tracking and Evaluation
- Work Planning and Prioritization
- Managing Operations and Efficiency
- Problem Resolution
- Verbal and Written Communication
- Staff Training
- Scheduling and Coordinating
- Performance Evaluations
- Administration and Reporting
- Customer Relations
- Scheduling and Calendar Management
Languages
Albanian
Native or Bilingual
Greek
Professional Working
Timeline
Office Manager
Pro One ConstructionLLC
01.2019 - 07.2022
Esthetician
Hair Salon 51
01.2018 - 09.2018
M.D. - Medical
JFK University
Associate of Science - Esthetics
Empire Beauty School
High School Diploma -
Petronini
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