Dorinda Jones Donaldson
Marietta,GA
Summary
More than 7 plus years experience in Customer Service & Support with recognized strengths in accounting, account maintenance, problem-solving & trouble-shooting.
Overview
24
24
years of professional experience
Work History
Customer Service
MedInsights
- Quickly and effectively solved customer challenges.
Medical Audit Supervisor
FORTE
- Processed Workers Compensation Medical Payments.
- Researched discrepancies.
- Created, organized and maintained reports in a database.
Data Entry Associate
Crawford & Company
- Processed Workers Compensation Medical Payments.
- Experienced with proprietary software for data entry and retrieval; update and maintain customer data; familiar with
Accounts Payable Specialist
ML Property Group
04.2022 - 05.2023
- Full charge process of all account payables
- Paying EFT
- Filing and keeping insurance updated
- Entering and Paying Invoices
- Entering and paying utilities
Accounts Payable Personal
Lane Company - CFRes
07.2004 - 04.2022
- Full charge processing of all account payables
- Problem solving with IT personnel
- Pay payables for 125 properties
- Enter vendor information
- Customer Service
- Real Page process procedure for Ops Technology
- Check Run
- Journal entries
- Stuffing checks
- Cutting of checks
Staff Accountant - Accounts Receivable/Accounts Payable
Physerv LLC/National Data Corporation
07.1999 - 09.2002
- Full charge processing of all accounts receivable and accounts payable.
- Manage all petty cash and office supply expense accounts.
- Reconcile bank balances; record general ledger entries.
- Establish customer credit lines and set up credit accounts with vendors.
- Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
- Prepare billing statement and ensure accuracy.
Education
Continuing Education Classes
Hillsborough Community College
Skills
Excellent Organizational Skills
Strong Customer Relations Skills
Accounts Payable
Accounts Receivable
Data Entry/Processing
Bank Reconciliation
2Ministry
Yardi
Velocity
Telephone Answering, 12-Line System
ICD-9 Codes/UB92
10-Key Calculator
PBX Tape Drive
Compliance Depot
Ops
Check run
Matching 3 part invoices
Accounts Payable Cycle
Journal entry
Disclaimer
To whom it may concern: Enclose please find a copy of my resume. I offer it for your review as I respectfully request to be considered for a career placement with your company. My career to date has given me the chance to work independently as well as in a team environment. My goal is to continue providing quality customer service along with administrative and analytical support. I enjoy a fast paced environment, one that is progressive with mutual respect and support among all coworkers. I am seeking a challenging leadership position where my open participator skills can be utilized. I remain confident that I can be an asset to you and your company and look forward to the opportunity to interview with you and discuss my career accomplishments. You can reach me by mail or by calling (404)514-2983 Sincerely, Dorinda Jones-Donaldson Enclosure
Timeline
Accounts Payable Specialist
ML Property Group
04.2022 - 05.2023
Accounts Payable Personal
Lane Company - CFRes
07.2004 - 04.2022
Staff Accountant - Accounts Receivable/Accounts Payable
Physerv LLC/National Data Corporation
07.1999 - 09.2002
Continuing Education Classes
Hillsborough Community College
Data Entry Associate
Crawford & Company
Medical Audit Supervisor
FORTE
Customer Service
MedInsights