Doris E. Kennedy
Bronx
Summary
Demonstrated expertise in processing high-volume invoices and strengthening client relations, ensuring seamless operations.
Overview
18
18
years of professional experience
Work History
Client Account Administrator, Senior Client Account Specialist, Client Account Specialist
DLA Piper LLP US
New York
07.2017 - Current
- All phases of computerized billing, including International Invoicing
- Client Account Administrator for 15 assigned attorneys in various practice groups
- Ran and sent out Pre-bills/Proformas monthly.
- Prepared drafts and finalized invoices including submission of electronic invoices.
- Processed 300 to 350 bills monthly (Billings: 7 million)
- Electronically submitted Invoices to various vendors. (Serengeti, Tymetrix360, Counsel Link, Advocator, etc.)
- Manipulated data within the LEDES file as needed for the submission of bills and re-bills.
- Obtained correct Matter IDs from Attorneys or the Claims Adjuster to provide successful submission.
- Communicated problem issues and rejection invoices with lawyers and collection managers to accelerate resolution.
- Distributed billing summary reports to Partners (WIP, Ledgers, A/R, and Timekeepers Hours)
- Managed and set standard, special, and discounted rates (Client/Matter)
- Assisted Partners and Secretaries with billing inquiries and templates request.
- Assisted with Collections and Unapplied Cash Clean-up.
- Scheduled Monthly meetings with Partners and Upper Management.
- Assisted with Onboarding newly employed Billers.
- Reviewed and updated billing instructions from clients to ensure adherence to guidelines.
Billing Coordinator, Client Operations Specialist
Proskauer Rose LLP
New York
08.2014 - 09.2017
- Client Operations Specialist for 6 high power Corporate Partners.
- Billing Coordinator for 11 high power assigned attorneys in various practice groups (Corporate, Intellectual Property & Litigation)
- Compiled and billed attorney hours to clients every month.
- Reviewed and edited Proformas in response to attorney and secretary requests.
- Ability to execute a high volume of complex bills in a timely manner.
- Processed 250 to 300 bills monthly. (Billings: 5 million)
- Prepared invoices in customized formats as required by clients and Partners.
- Reviewed and verified accuracy of billing and supporting documentation as required.
- Electronically submitted Invoices to various vendors (Serengeti, Tymetrix360 and, Data Cert, etc.)
- Manipulated data within the LEDES file as needed for successful submission of bills.
- Assisted Account Receivable department with the allocation of payments received.
- Prepared Statement of Account memos and follow-up phone calls for the purposes of Collections.
- Effectively communicated billing issues and invoice deductions to Partners, Associates, and/or Billing Managers.
- Prepared reports (OAF & OAD, Outstanding WIP, AR reports & Spreadsheets) for upper management and Partners.
- Executed complex bills, such as multiple discounts by matter, split party billing.
Client Account Specialist
DLA Piper LLP US
New York
11.2007 - 04.2013
- Client Account Specialist for 25 assigned attorneys in various practice groups.
- Ran and sent out Proformas monthly.
- Prepared drafts and finalized invoices including submission of electronic invoices.
- Processed 200 to 225 bills monthly (Billings: 2 million)
- Electronically submitted Invoices to various vendors. (Serengeti, Tymetrix360, Counsel Link, Advocator, etc.)
- Manipulated data within the LEDES file as needed for the submission of bills and re-bills.
- Obtained correct Matter IDs from Attorneys or the Claims Adjuster to provide successful submission.
- Communicated problem issues and rejection invoices with lawyers and collection managers to accelerate resolution.
- Distributed billing summary reports to Partners (WIP, Ledgers, A/R, and Timekeepers Hours)
- Managed and set up of standard, special, and discounted rates (Matter level only)
- Assisted Partners and Secretaries with billing inquiries.
- Managed requests for address updates, discounts, and rate adjustments.
- Reviewed and updated billing instructions from clients to ensure adherence to guidelines.
Education
Paralegal Studies
Berkeley College
New York, NYNew York, NY
Skills
- Aderant Expert and Elite Enterprise 39
- Microsoft Office Suite
- Bill Blast and E-Hub
- Direct vendor management
- Legal advocacy and exchange
- Data certification
- Litigation advisory services
- Serengeti and Counsel Link integration
- Ty-Metrix 360 and Collaborati expertise
- Ascent and Counsel Go proficiency
Phone
cell, 917-645-8120
Timeline
Client Account Administrator, Senior Client Account Specialist, Client Account Specialist
DLA Piper LLP US
07.2017 - Current
Billing Coordinator, Client Operations Specialist
Proskauer Rose LLP
08.2014 - 09.2017
Client Account Specialist
DLA Piper LLP US
11.2007 - 04.2013
Paralegal Studies
Berkeley College