Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerry Hicks

Crystal,ND

Summary

Accomplished professional with a proven track record at Biffs, excelling in customer service and time management. Demonstrated expertise in cash handling and issue resolution, achieving a 100% on-time delivery rate. Known for reliability and adaptability, consistently enhancing operational efficiency and customer satisfaction through effective communication and meticulous planning.

Overview

3
3
years of professional experience

Work History

Cashier

Speedway Gas Station
10.2025 - 11.2025
  • Processed customer transactions accurately and efficiently using POS systems.
  • Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
  • Maintained clean and organized checkout area to enhance shopping experience.
  • Assisted in training new cashiers on operational procedures and best practices.

Truck Driver

Biffs
05.2023 - 05.2025
  • Operated heavy-duty trucks to transport waste materials efficiently and safely.
  • Adhered to all safety regulations, ensuring compliance during transportation processes.
  • Maintained accurate logs of hours driven, deliveries made, and vehicle inspections.
  • Communicated effectively with dispatchers to coordinate routes and delivery schedules.
  • Conducted routine vehicle maintenance checks to ensure operational readiness and safety standards.
  • Resolved route challenges promptly, optimizing delivery efficiency and customer satisfaction.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Improved on-time delivery rates with meticulous planning and time management.
  • Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
  • Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
  • Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Education

High School Diploma -

North High School
Minneapolis, MN

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Refunds and exchanges
  • Issue resolution
  • Merchandise restocking
  • Cash drawer balancing
  • Staff training
  • ID verification
  • Attention to detail
  • Inventory management

Timeline

Cashier

Speedway Gas Station
10.2025 - 11.2025

Truck Driver

Biffs
05.2023 - 05.2025

High School Diploma -

North High School