DORIS WEBB
Bowbells,ND
Summary
Results-oriented business owner with over 7 years of experience in managing operations and fostering client relationships. Adept at implementing effective marketing strategies and ensuring financial stability, contributing to sustained business growth and community engagement.
Overview
12
12
years of professional experience
Work History
OWNER
The Joint
Bowbells, ND
10.2016 - 06.2024
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed and implemented marketing strategies to increase brand awareness and client retention.
- Managed financial aspects, including budgeting, forecasting, and expense control for profitability.
- Established partnerships with local businesses to drive community engagement and referral growth.
- Analyzed customer feedback to identify areas for improvement in service offerings and product selection.
- Implemented inventory management systems, ensuring optimal stock levels and minimizing waste.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Managed financial aspects of the business, financial reporting, and tax preparation.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic.
Office Assistant
Gustafson Septic Service
Stanley, ND
10.2012 - 05.2016
- Managed daily office operations. Answering the phone and emails to keep the customer operations flowing accurately.
- Maintained accurate records of service requests and invoices.
- Implemented digital filing system, reducing paper usage and increasing accessibility of important documents.
- Processed payroll and filed needed tax documents.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
OWNER
The Joint
10.2016 - 06.2024
Office Assistant
Gustafson Septic Service
10.2012 - 05.2016