Dorniece Smiekle
178-14 130th Rd, Jamaica
Summary
While my career history is primarily sales-focused, I view myself as an adaptable team player with a diverse professional background. I strive to find possible solutions within the framework as a team player, which enables me to be flexible in various work environments. I am also a self-motivated team player with strong time management skills.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Jamaica
03.2025 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Assisted customers with menu selections and special requests.
Merchandise Stocker (On-Demand)
Target
Valley Stream
11.2021 - Current
- Stocked shelves with merchandise to ensure product availability for customers.
- Trained new staff on stocking procedures and safety protocols.
- Respond promptly to customer inquiries regarding product locations.
- Organized backroom storage areas for efficient retrieval of items.
- Stocked shelves with new merchandise in a timely manner.
Passenger Service Agent
Swissport
Jamaica
04.2023 - 02.2024
- Greeted passengers and assisted with their inquiries.
- Assisted passengers with check-in processes to ensure timely boarding.
- Provided clear flight information to passengers upon request.
- Trained new staff on passenger service protocols and best practices.
- Checked in passengers, assigned seats, and issued boarding passes.
- Worked with personnel in gate area by verifying passenger documents before boarding aircraft.
Waitress
Secrets Resorts And Spa
Montego Bay
08.2017 - 07.2021
- Developed positive relationships with regular customers through friendly conversation.
- Maintained cleanliness and organization of tables to create a welcoming environment.
- Trained new staff on restaurant procedures and customer service standards.
- Monitored guest needs and proactively offered assistance to enhance their visit.
- Prepared and restocked service areas to maintain operational readiness.
- Maintained a clean work station by restocking supplies, wiping down counters.
Education
Associate of Science - Criminal Justice
Queensborough Community College
Bayside06-2026
Skills
- Customer service
- Time management
- Unloading a truck
- Pallet jack use
- Stockroom maintenance
- Barcode scanning
- Flexible schedule
- Stock replenishment
- Shelving of products
- Product displays
- Positive attitude
Accomplishments
Dean's List (2024 & 2025)
Affiliations
Volunteer/Member- Phi Theta Kappa (2025)
Timeline
Barista
Starbucks
03.2025 - Current
Passenger Service Agent
Swissport
04.2023 - 02.2024
Merchandise Stocker (On-Demand)
Target
11.2021 - Current
Waitress
Secrets Resorts And Spa
08.2017 - 07.2021
Associate of Science - Criminal Justice
Queensborough Community College