Doron Brooks
Belleville,IL
Summary
Client-focused Inside Sales Manager with 10 years of experience leading large-scale product launches and promotions. Excels at optimizing customer service via team training and support. Successful in setting and meeting long-term goals through sales floor enhancements.
Overview
7
7
years of professional experience
Work History
Inside Sales Account Manager
Cobalt Communications, Inc. Contact Cobalt
Fenton, MO
07.2022 - Current
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Managed book of business with over 90 regular customers across multiple product lines.
- Maintained current knowledge of product lines by attending regular technical and sales training sessions.
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Matched customers to products based on in-depth understanding of different business models and needs.
- Prospected new leads with high level of outbound calls to both cold and warm contacts.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Incorporated new products seamlessly and integrated offerings into routine sales calls.
- Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.
Startup Founder
Drlapdance.com
Florissant, MO
01.2018 - Current
- Created organization's mission and vision statements for use by employees.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Created and monitored promotional approaches to increase sales and profit levels.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Inside Sales Agent
Spectrum
St Louis, MO
10.2020 - 02.2022
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Set up new accounts, established customer credit, and set up payment methods.
- Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
Film Production Intern
STLTV.COM Ch. 46
St Louis, MO
03.2017 - 12.2017
- Delivered large and small packages to high-profile clients.
- Helped set up sound, lighting and camera angles.
- Performed diverse administrative tasks such as Film editing and shadowing in support of production team.
- Conducted film editing and post-processing actions for class assignments.
- Worked with clients to produce various types of videos.
- Developed promotional materials, posters and videos.
- Purchased supplies, food, props and equipment for production use.
Education
No Degree - Accounting And Business Management
University of Phoenix
St Louis, MONo Degree - Arts And Entertainment Management
Los Angeles Film School - Hollywood
Los Angeles, CADiploma Certificate - Radio And Television Broadcasting
American Broadcasting School
Oklahoma City, OK02.2017
Skills
- Activity Development
- Cash Register Operations
- Team Recruiting and Onboarding
- Product Branding
- Daily Workflows
- Customer Service and Assistance
- Customer Complaint Resolution
- Inside and Outside Sales
- Attaining Quotas
- Customer Loyalty
- Credit and Debt Card Processing
- Script Proofing
- Shipping and Receiving Oversight
Timeline
Inside Sales Account Manager
Cobalt Communications, Inc. Contact Cobalt
07.2022 - Current
Inside Sales Agent
Spectrum
10.2020 - 02.2022
Startup Founder
Drlapdance.com
01.2018 - Current
Film Production Intern
STLTV.COM Ch. 46
03.2017 - 12.2017
No Degree - Accounting And Business Management
University of Phoenix
No Degree - Arts And Entertainment Management
Los Angeles Film School - Hollywood
Diploma Certificate - Radio And Television Broadcasting
American Broadcasting School
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