Doron Brooks
Belleville,IL
Summary
Client-focused Inside Sales Manager with 10 years of experience leading large-scale product launches and promotions. Excels at optimizing customer service via team training and support. Successful in setting and meeting long-term goals through sales floor enhancements.
Overview
7
7
years of professional experience
Work History
Inside Sales Account Manager
Cobalt Communications, Inc. Contact Cobalt
Fenton , MO
2022.07 - Current
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Managed book of business with over 90 regular customers across multiple product lines.
- Maintained current knowledge of product lines by attending regular technical and sales training sessions.
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Matched customers to products based on in-depth understanding of different business models and needs.
- Prospected new leads with high level of outbound calls to both cold and warm contacts.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Incorporated new products seamlessly and integrated offerings into routine sales calls.
- Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.
Startup Founder
Drlapdance.com
Florissant , MO
2018.01 - Current
- Created organization's mission and vision statements for use by employees.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Created and monitored promotional approaches to increase sales and profit levels.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Inside Sales Agent
Spectrum
St Louis , MO
2020.10 - 2022.02
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Set up new accounts, established customer credit, and set up payment methods.
- Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
Film Production Intern
STLTV.COM Ch. 46
St Louis , MO
2017.03 - 2017.12
- Delivered large and small packages to high-profile clients.
- Helped set up sound, lighting and camera angles.
- Performed diverse administrative tasks such as Film editing and shadowing in support of production team.
- Conducted film editing and post-processing actions for class assignments.
- Worked with clients to produce various types of videos.
- Developed promotional materials, posters and videos.
- Purchased supplies, food, props and equipment for production use.
Education
No Degree - Accounting And Business Management
University of Phoenix
St Louis, MONo Degree - Arts And Entertainment Management
Los Angeles Film School - Hollywood
Los Angeles, CADiploma Certificate - Radio And Television Broadcasting
American Broadcasting School
Oklahoma City, OK02.2017
Skills
- Activity Development
- Cash Register Operations
- Team Recruiting and Onboarding
- Product Branding
- Daily Workflows
- Customer Service and Assistance
- Customer Complaint Resolution
- Inside and Outside Sales
- Attaining Quotas
- Customer Loyalty
- Credit and Debt Card Processing
- Script Proofing
- Shipping and Receiving Oversight
Timeline
Inside Sales Account Manager
Cobalt Communications, Inc. Contact Cobalt
2022.07 - Current
Inside Sales Agent
Spectrum
2020.10 - 2022.02
Startup Founder
Drlapdance.com
2018.01 - Current
Film Production Intern
STLTV.COM Ch. 46
2017.03 - 2017.12
No Degree - Accounting And Business Management
University of Phoenix
No Degree - Arts And Entertainment Management
Los Angeles Film School - Hollywood
Diploma Certificate - Radio And Television Broadcasting
American Broadcasting School
Similar Profiles
Jude ConnorJude Connor
Information Technology Intern at Cobalt Civil, LLCInformation Technology Intern at Cobalt Civil, LLC
John VeazeyJohn Veazey
Aviation Maintenance Technician at CobaltAviation Maintenance Technician at Cobalt
Shuqing LiuShuqing Liu
Lithium Processing Design Engineer at Zhejiang Huayou Cobalt Co., LtdLithium Processing Design Engineer at Zhejiang Huayou Cobalt Co., Ltd