Dorota Rokita
Niles,IL
Summary
Inside Sales professional with over 15 years of experience in International Shipping Industry, including 2 years in Accounts Receivables and 5 years in the Import and Export Departments. Detail-oriented and organized. Excellent analytical, research and interpretations skills.
Overview
15
15
years of professional experience
Work History
Inside Sales Executive
Zim Shipping
10.2015 - Current
- Increase sales revenue by meeting and exceeding quarterly quotas
- Process quote prices, terms of sales and service agreements
- Built strong relationships with clients through regular follow-ups, resulting in repeat business and referrals.
- Support outside sales team by internally handling all customer inquiries
- Research and collect data of prospective customers for use as a sales lead
- Efficiently manage high volume of inbound leads, prioritizing responses based on potential revenue generation.
- Use SAP to create POs for various sales expenses
Import and Export Coordinator
Zim Shipping
10.2010 - 10.2015
- Streamlined import and export processes by implementing effective documentation procedures.
- Reduced shipment delays with proactive communication between international suppliers and transportation partners.
- Enhanced customer satisfaction by efficiently resolving order discrepancies and delivery issues.
- Improved invoice accuracy through diligent review of shipping documents and timely communication with finance department.
Accounts Receivable/Freight Cashier
Zim Shipping
09.2008 - 10.2010
- Posted customer payments by recording cash, checks
- Prepared bank deposits
- Updated accounts receivables by totaling unpaid invoices
- Collected past due invoices
- Created Purchase Orders in SAP
Education
Bachelor of Arts - International Business
Roosevelt University
Schaumburg, ILMaster of Science - Accounting
Roosevelt University
Schaumburg, IL05.2015
Skills
- Performance Analysis
- Customer Relationship Building
- Attention to detail
- Effective time management
- Organizational skills
Timeline
Inside Sales Executive
Zim Shipping
10.2015 - Current
Import and Export Coordinator
Zim Shipping
10.2010 - 10.2015
Accounts Receivable/Freight Cashier
Zim Shipping
09.2008 - 10.2010
Bachelor of Arts - International Business
Roosevelt University
Master of Science - Accounting
Roosevelt University
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