Summary
Overview
Work History
Education
Skills
References
Timeline
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Leah Sivage

Leah Sivage

Albuquerque,NM

Summary

Customer-focused Inside Sales Representative focused on building loyalty and long-term relationships with customers to reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques. Inside Sales

Overview

17
17
years of professional experience

Work History

Inside Sales Executive

Hueman
01.2023 - Current
  • Identify and qualify new sales opportunities through various forms of outreach, including calls, emails, and more
  • Collaborate closely with the Outside Sales team through comprehensive support including report generation, data analysis, and prompt communication
  • Develop and implement creative outreach strategies using personalized packages and gifts
  • Within the first four months of holding this role, I closed two deals totaling over $300,000
  • Additionally, within the first 12 months in Inside Sales, I proactively identified and qualified 23 new sales opportunities through targeted outreach efforts including 30,000 personalized emails, messages, and videos as well as 3,300 calls.

Recruiter

Hueman People Solutions
07.2021 - 12.2022
  • Source candidates using multiple search methods, screening candidates by reviewing resumes, performing phone screens, book interviews for hiring managers, manage ATS system, and relationship stewardship
  • Have successfully filled several positions for clients by using recruitment platforms and resources, including Boolean searches, and social media.
  • Participated in industry networking events to build talent pipeline.
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
  • Facilitated job application processes for qualified candidates.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Provided feedback to unsuccessful applicants on the status of their applications.
  • Developed job descriptions and postings to attract qualified applicants.

Office Administrator

Aztec Mechanical
08.2020 - 11.2020
  • Maintain office services by organizing office operations and procedures, service filing, data entry, word processing, report preparation, receiving and directing phone calls, managing accounts receivable and payable, ordering and taking stock of office supplies, and managing the clientele database.

Retail Manager

MAC Cosmetics
01.2015 - 01.2020
  • Retail Sales Industry experience of over 12 years, with 7 promotions (4 Within a year and a half), meeting and exceeding all sales goals
  • Led teams of four to eight to successfully achieve annual sales of over $900,000
  • As store manager, I was responsible for developing my employees professionally, maintaining a healthy work environment, team building, delegating workload, and managing priorities
  • Expert product knowledge, time management, establishing collaborative and communicative relationships with other managers and employees throughout the region, organizing staff meetings, managing schedules, prepare weekly sales reports, organize sales goals, coaching and developing staff, tracking daily traffic to create and maintain effective weekly/monthly scheduling
  • In my first year with MAC Cosmetics, I exceeded my personal sales goal by 4.7% compared to store trend, with a 3% increase over the previous fiscal year
  • In my second year I exceeded my personal sales goal by 3% compared to the store trend of being flat to the previous fiscal year
  • Performance reviews consistently provided positive feedback on my ability to establish and maintain relationships with my employees and customers alike, as well as being able to meet and exceed my sales goal year over year.

Sales Associate/Counter Manager

Dillard's
01.2007 - 01.2015
  • Grew from store associate to manager within three years
  • Managed teams of three and four
  • Constantly exceeded sales goals both as an individual, as well as a team collectively
  • Duties and Skills: Generated sales plans for employees, managed client databases, created special events to increase sales revenue, arranged sales reports for key-focus products, organized sales events for cosmetics, coached staff in customer relationship management techniques as well as product knowledge, developed connections for building long term sales relationships
  • Exceeded personal sales goals by 5% or more year after year.

Education

Cosmetology- Associate of Applied Science -

Central New Mexico Community College

Skills

  • Performance Analysis
  • Sales Pipeline Management
  • Customer Relationship Building
  • Account Management
  • Competitor Research
  • Sales Tracking
  • Recruitment
  • Cross-Functional Collaboration
  • Sales Team Leadership
  • Sales Coaching
  • Database Management
  • Customer Service Management
  • Business Planning
  • Pipeline Management

References

Bianca Aguilar, Manager, MAC Cosmetics, Albuquerque, NM, (505)480-6670, Jordan Clark, Manager, Hueman, Jacksonville, FL, (321)368-2180, Vanessa Gutierrez, Patient Onboarding, Fresenius Medical Care, Albuquerque, NM, (843)902-0427, Amy Stephens, Recruiter, Hueman, Albuquerque, NM, (918)409-3102

Timeline

Inside Sales Executive

Hueman
01.2023 - Current

Recruiter

Hueman People Solutions
07.2021 - 12.2022

Office Administrator

Aztec Mechanical
08.2020 - 11.2020

Retail Manager

MAC Cosmetics
01.2015 - 01.2020

Sales Associate/Counter Manager

Dillard's
01.2007 - 01.2015

Cosmetology- Associate of Applied Science -

Central New Mexico Community College

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Leah Sivage