Dorothea McCarthy
Port Carbon,PA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service experience at The Ugly Oyster Drafthaus. Proven ability to engage guests and manage cash transactions effectively. Recognized for maintaining high standards of cleanliness and fostering teamwork, contributing to a positive dining atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
The Ugly Oyster Drafthaus
Reading, PA
11.2019 - 02.2026
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Accurately processed orders and managed transactions using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food delivery and presentation standards.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Monitored guest satisfaction throughout meal to proactively address any issues or concerns.
- Contributed to team efforts by supporting colleagues during peak service hours, ensuring smooth operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Checked guests' identification before serving alcoholic beverages.
Prep Cook
The Ugly Oyster Drafthaus
Reading, PA
11.2019 - 02.2026
- Prepared ingredients and managed inventory for efficient kitchen operations.
- Collaborated with chefs to create daily specials and menu items.
- Maintained cleanliness and organization of food preparation areas.
- Assisted in training new staff on food safety and cooking techniques.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Education
High School Diploma -
Antietam Jr/Sr High School
Reading, PASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Reliable and responsible
Certification
RAMP Certified
Timeline
Server
The Ugly Oyster Drafthaus
11.2019 - 02.2026
Prep Cook
The Ugly Oyster Drafthaus
11.2019 - 02.2026
High School Diploma -
Antietam Jr/Sr High School