Dorothy A. Jones
Middletown,USA
Summary
To add my 31 years of Dental Assisting experience to your practice
Overview
32
32
years of professional experience
Work History
Dental Front Office Receptionist
Hudson Highlands Dentistry
05.2021 - Current
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Facilitated patient check-in processes, ensuring accurate data collection and compliance with policies.
- Coordinated insurance verifications and benefits inquiries to streamline billing procedures.
- Trained new staff on front office protocols, enhancing team efficiency and service quality.
Office Administrator/ Dental Assistant
Dental Arts of Rockland
05.2019 - 05.2021
- Answer phones
- Schedule patients for treatment
- Confirm upcoming appointments, ensuring optimal use of time
- Collect patient payments and file insurance claims on their behalf
- Enter insurance payments and follow up on unpaid claims
- Review treatment with patients and arrange financial obligations with them, working to remove barriers that might keep them from getting needed or desired treatment
- Assist the Doctor chairside with procedures including, but not limited to fillings, crowns, bridges, veneers, dentures, partials, endodontics, oral surgery and implants.
- Prepare treatment rooms for procedures and break them down after following accepted standards set forth by governing bodies.
- Sterilize instruments according to ADA guidelines.
Office Administrator
County Pediatric Dentistry
09.2015 - 05.2019
- Scheduled patients for treatment
- Reviewed treatment and finances with parents or guardians to gain case acceptance
- Took patient payments and filed insurance claims on the patient's behalf
- Entered insurance payments and followed up on unpaid claims
- Obtained benefit breakdowns from insurance companies for new and renewed policies for patients
- Followed up on past due balances on accounts
- Credentialed new providers in the practice
- Other tasks that were asked of me by the doctor
Dental Assistant
Dental Arts of Rockland
02.2014 - 09.2015
- Chairside Dental Assistant
- Fabrication of temporary crowns and bridges
- Taking digital x rays using Dexis software
- Sterilization of instruments
- Knowledge of Osha regulations
- Lab work such as making custom trays, bite blocks and pouring and processing of impressions
Dental Assistant
Dr. Richard Ruderman
01.2001 - 02.2014
- Chairside Dental assistant
- Fabrication of temporary crowns and bridges
- Taking, developing, and mounting of radiographs
- Knowledge of infection control matters
- Knowledge of OSHA regulations
- Inventory control and ordering of supplies
- Equipment maintenance
Dental Assistant
Orange County Pediatric Dentistry
01.2005 - 01.2011
- Assisted with pediatric and special needs patients
- Assisted in sedation dentistry
- BLS certification achieved
- Scheduling patients
- Insurance verification and eligibility
- Worked on recall system
Dental Assistant
Smile Center of Rockland
01.1994 - 01.2001
- Same duties as above
- Strong emphasis placed on working as a team and achieving a strong patient/ office team member relationship
Timeline
Dental Front Office Receptionist
Hudson Highlands Dentistry
05.2021 - Current
Office Administrator/ Dental Assistant
Dental Arts of Rockland
05.2019 - 05.2021
Office Administrator
County Pediatric Dentistry
09.2015 - 05.2019
Dental Assistant
Dental Arts of Rockland
02.2014 - 09.2015
Dental Assistant
Orange County Pediatric Dentistry
01.2005 - 01.2011
Dental Assistant
Dr. Richard Ruderman
01.2001 - 02.2014
Dental Assistant
Smile Center of Rockland
01.1994 - 01.2001
Certificate - Medical Assisting
Hohokus School
Education
Certificate - Medical Assisting
Hohokus School
Ramsey, NJ01.1988