Dorothy Bowersox
Concord,NC
Summary
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
7
7
years of professional experience
Work History
Dual Sales Manager
AC Hotel & Residence Inn Charlotte City Center
12.2023 - Current
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
Director of Catering
Double Tree By Hilton Charlotte Center City
04.2023 - 12.2023
- Coordinates all aspects of group programs, acting as major group contact from start to finish of each program and ensuring complete customer satisfaction
- Solicits and books banquet food and beverage business (corporate)
- Directs the activities of the hotel catering sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of hotel catering sales/revenues
- Worked with Director of Sales to prepare budget and negotiated favorable prices with both clients and suppliers.
Catering Sales Manager
Hilton Charlotte University Place
08.2021 - 04.2023
- Established details of sold catering events with clients and followed up personally, resulting in satisfied clients
- Proposed and sold customized, innovative set-ups, menus and functions for diverse groups in coordination with head of catering and chef on pricing specialty menus
- Continuously met or exceeded corporate sales goals for annual and quarterly timelines
- Built sales forecasts and schedules to reflect desired productivity targets
Catering Sales Manager
Embassy Suites Charlotte Uptown
12.2019 - 03.2020
- Negotiate contracts and banquet event orders (BEO)
- Identify and price customer needs for the event, up-sell and close the sale with the customer
- Communicate group details/changes to all hotel departments, present potential business at sales meetings to determine to attain budgeted revenues
- Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc
Director of Events & Operations
Pine Lake Country Club
07.2019 - 12.2019
- Promotes the Club's event facilities for world class weddings, private banquets, business and social meetings and other member-related activities
- Develops contracts and oversees all administrative and operational aspects of preparing and serving events
- Works with multiple departments to assure that the guest's expectations are exceeded
- Coordinates the development of the Club's annual events calendar with the Director of Membership and Marketing
Catering Sales Executive
Charleston Marriott Town Center
01.2018 - 07.2019
- Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property
- Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery
- Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue
- Drives customer loyalty by delivering service excellence throughout each customer experience
Skills
- Client relationship management
- Salesforce
- Revenue forecasting
- Sales strategy development
- Project management
- Strategic planning
Timeline
Dual Sales Manager
AC Hotel & Residence Inn Charlotte City Center
12.2023 - Current
Director of Catering
Double Tree By Hilton Charlotte Center City
04.2023 - 12.2023
Catering Sales Manager
Hilton Charlotte University Place
08.2021 - 04.2023
Catering Sales Manager
Embassy Suites Charlotte Uptown
12.2019 - 03.2020
Director of Events & Operations
Pine Lake Country Club
07.2019 - 12.2019
Catering Sales Executive
Charleston Marriott Town Center
01.2018 - 07.2019