Stephanie King
Texarkana,TX
Summary
Dynamic and results-driven hospitality professional with extensive experience in hotel sales and management. Proven ability to develop and execute innovative sales strategies that drive revenue, build lasting client relationships, and enhance guest satisfaction. Highly skilled in strategic planning, negotiation, and market analysis. Dedicated team player with a strong commitment to delivering exceptional service and achieving organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dual Sales Manager
Courtyard and TownePlace Suites by Marriott
Texarkana, TX
01.2020 - Current
- Develop and implement sales strategies across corporate, leisure, and group travel segments to achieve and exceed revenue goals
- Cultivate relationships with key accounts, negotiate contracts, and identify opportunities to secure new business
- Collaborate with operations teams to ensure seamless service delivery and enhanced guest satisfaction
- Conduct market research and competitor analysis to adjust strategies and maximize market share
- Organize and host site visits, presentations, and networking events to showcase property features and drive bookings
- Consistently surpass monthly sales targets through meticulous planning and follow-up
Guest Representative & Sales Coordinator
Residence Inn by Marriott
Texarkana, TX
01.2017 - 01.2020
- Delivered exceptional customer service to guests, ensuring smooth check-in/check-out processes and accurate billing
- Booked reservations and identified potential sales leads to generate additional revenue
- Maintained accurate and up-to-date property management system records
- Assisted the Sales Manager with creating proposals, responding to RFPs, and preparing contracts
- Coordinated with clients to plan events and ensured all details were executed flawlessly
- Conducted site tours for prospective clients and highlighted property amenities to secure bookings
- Collaborated with the Director of Sales to develop marketing strategies and drive revenue growth
Hotel Sales Manager
Holiday Inn Express & Suites Central Mall Area
Texarkana, TX
01.2016 - 12.2016
- Managed sales for guestrooms, meeting spaces, and additional services for corporate, government, and social clients
- Prepared proposals, responded to RFPs, and conducted site inspections for prospective customers
- Collaborated with Texarkana Chamber of Commerce and Texarkana Hospitality Association to solicit new business and maintain existing client relationships
- Utilized various lead sources, including Sabre, Hotel Planner, and Cvent, to drive sales
Hotel Assistant Manager
Holiday Inn Express & Suites Central Mall Area
Texarkana, TX
01.2014 - 12.2016
- Oversaw all operational aspects, including guest satisfaction, financial performance, and team management
- Supported the General Manager in executing brand service strategies and initiatives to exceed guest expectations
- Built strong relationships with key guests and actively participated in sales processes
Education
Arkansas High School
Texarkana, ARTexarkana College
Texarkana, TXSkills
- Strategic Sales Planning
- Client Relationship Management
- Market Analysis and Trend Monitoring
- Contract Negotiation
- Revenue Growth and Budget Management
- Event Planning and Execution
- Cross-Functional Collaboration
- Microsoft Office Suite
- Sales Software
- Community Engagement and Networking
Certification
- Marriott Ready, Set, Sell Certification - 2024
- IHG Sales Certification (200 hours) – 2016
- Revenue Management Essentials Parts 1 & 2 – 2016
- Hilton Worldwide Sales Certification – 2016
Affiliations
- Texarkana Chamber of Commerce : 2022 – Present
- Texarkana Hospitality Network : 2007 – Present
- Harvest Texarkana: Taste of Texarkana : 2013 – Present
- Tough Cookie Breast Cancer Awareness : 2022 – Present
Accomplishments
- Consistently achieved and exceeded monthly revenue targets in current and previous roles.
- Recognized for outstanding client relationship management and exceptional sales performance.
References
References available upon request.
Timeline
Dual Sales Manager
Courtyard and TownePlace Suites by Marriott
01.2020 - Current
Guest Representative & Sales Coordinator
Residence Inn by Marriott
01.2017 - 01.2020
Hotel Sales Manager
Holiday Inn Express & Suites Central Mall Area
01.2016 - 12.2016
Hotel Assistant Manager
Holiday Inn Express & Suites Central Mall Area
01.2014 - 12.2016
- Marriott Ready, Set, Sell Certification - 2024
- IHG Sales Certification (200 hours) – 2016
- Revenue Management Essentials Parts 1 & 2 – 2016
- Hilton Worldwide Sales Certification – 2016
Arkansas High School
Texarkana College
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