Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dorothy Paullin Kornafel

Norwood,PA

Summary

Dynamic Office Manager with a proven track record at Blair Florist, excelling in customer service and office management. Enhanced operational efficiency through streamlined filing systems and proactive inventory management. Recognized for exceptional organizational skills and effective communication, contributing to a positive work environment and timely execution of office events.

Adept individual with more than 30 years working as Manager for revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Overview

30
30
years of professional experience

Work History

Office Manager

Blair Florist
Aston, PA
01.2016 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.

Administrative Assistant to Finance Manager

Aston Township, Delaware County
Aston, Pennsylvania
01.1995 - 01.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Education

Associate of Arts - Executive Secretarial

Goldey Beacom Jr. College
Wilmington, DE
05.2001 -

High School Diploma -

Interboro
Prospect Park, PA 19076
05.2001 -

Skills

Customer service

Administrative support

Office management

Data entry

Organizational skills

Office administration

Billing

Scheduling and calendar management

Document management

Scheduling

Database administration

Clear oral/written communication

Timeline

Office Manager

Blair Florist
01.2016 - Current

Associate of Arts - Executive Secretarial

Goldey Beacom Jr. College
05.2001 -

High School Diploma -

Interboro
05.2001 -

Administrative Assistant to Finance Manager

Aston Township, Delaware County
01.1995 - 01.2015
Dorothy Paullin Kornafel