Dorothy Thompson
Dublin,TX
Summary
Adaptable professional with a solid background in hardware sales and welding fabrication. Recognized for attention to detail and team collaboration, consistently contributing to improved processes and customer experiences. I am currently looking for work in any field. I have several references from past jobs I can supply you with if needed.
Overview
21
21
years of professional experience
Work History
Hardware Sales Associate
Pates Hardware
Comanche, TX
10.2025 - Current
- Assisted customers in selecting appropriate hardware tools and materials.
- Maintained organized displays and stocked shelves to enhance product visibility.
- Provided product demonstrations to educate customers on usage and features.
- Processed transactions accurately using point-of-sale systems.
- Conducted inventory checks to maintain stock levels and minimize shortages.
- Resolved customer inquiries and complaints effectively to ensure satisfaction.
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
- Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Resolved any customer issues or complaints with diplomacy and professionalism, preserving the store''s reputation for excellent service.
- Processed transactions efficiently using point-of-sale systems, streamlining checkout processes for a smoother shopping experience.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Welding Fabricator/Contractor
Thompson Welding and Construction
Dublin, TX
01.2005 - Current
- Fabricated metal components following precise blueprints and specifications.
- Operated MIG and TIG welding equipment to produce high-quality welds.
- Inspected finished products for adherence to quality standards and specifications.
- Collaborated with team members to improve workflow efficiency and reduce downtime.
- Achieved consistent weld quality through careful preparation of materials and attention to detail during execution.
- Improved welding quality by performing precise cuts, bevels, and welds on various metals.
- Advanced skills in various welding techniques including MIG, TIG, stick welding, and plasma cutting.
- Reduced material waste by accurately measuring and cutting materials for each project.
- Read and followed blueprints and weld diagrams.
- Ensured optimal performance from all tools and equipment through routine inspection, cleaning, and maintenance.
- Inspected welds for accuracy and conformance to specifications.
Welding Technician/Welding Supervisor/Shop Assistant
McMillan Welding/ Endeavor Energy
Midland, TX
01.2011 - 03.2020
- Operated welding machinery to perform high-quality welds on various materials.
- Interpreted blueprints and technical drawings to ensure precision in fabrication tasks.
- Conducted routine maintenance on equipment to enhance operational efficiency and minimize downtime.
- Trained junior technicians on welding techniques and safety protocols, promoting skill development.
- Collaborated with engineering teams to troubleshoot issues and develop effective solutions for projects.
- Led safety training sessions, fostering a culture of safety awareness among team members in the workplace.
- Measured and accurately cut pieces for joining and fabrication work.
Education
High School Diploma -
Dublin High School
Dublin, TX1984
Languages
English
Timeline
Hardware Sales Associate
Pates Hardware
10.2025 - Current
Welding Technician/Welding Supervisor/Shop Assistant
McMillan Welding/ Endeavor Energy
01.2011 - 03.2020
Welding Fabricator/Contractor
Thompson Welding and Construction
01.2005 - Current
High School Diploma -
Dublin High School