Dorothy Wymer
Navarre,Ohio
Summary
Results-driven professional with a strong background in coordinating and overseeing field operations, specializing in the management of multiple projects to ensure timely completion and adherence to quality standards. Proven expertise in problem-solving and effective communication enhances team collaboration and drives operational efficiency. Committed to leveraging skills to contribute positively to organizational goals while maintaining a focus on excellence. Passionate about fostering a productive work environment that encourages innovation and continuous improvement.
Overview
18
18
years of professional experience
Work History
Maintenance Field Coordinator (Project Manager)
Stark Metropolitan Housing Authority
03.2016 - Current
Oversaw communication and coordination between managers and contractors across multiple projects
Scope vacant units for contractors
Order materials
Receive estimates and make PO's
Ensure work is completed and in compliance with INSPIRE standards
YARDI knowledge
Training maintenance in company procedures
Helping maintenance troubleshoot problems in units
Scope occupied units for contractors
Oversee occupied unit projects
Schedule contractors
Confirmed work was done for invoices
Job cost comparison
Schedule work if multiple contractors
Oversaw On-Call schedule
New hire interviews
New hire on boarding
Respond to emergencies
Ensure emergencies are handled within HUD guidelines
INSPIRE trained
Executive Housekeeper
Commonwealth Hotels
09.2014 - 10.2015
- I opened this hotel & was requested at the Candlewood in Carrollton.
- Administered Drug Test.
- Training staff.
- Weekly Schedules.
- Monthly Inventory.
- Monthly/yearly staff reviews/Pay Raises.
- Hiring/Firing of housekeepers and laundry staff.
- Passed yearly surprise inspection with a perfect room ∙ Received Green light on surprise inspection.
- Conferred with staff to resolve performance and personnel problems and discuss company policies.
- Prepared and distributed assignment sheets to assigned staff.
- Ordered supplies through approved vendors and submitted invoices for payments.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Interacted pleasantly with clients and guests when performing daily duties.
- Managed team of 16 personnel in busy hotel with 99 rooms.
Cleaning Supervisor
Cleaning Unlimited
07.2008 - 10.2014
- Supervised and supported personnel to maximize quality of service and performance.
- Interacted pleasantly with clients when performing daily duties.
- Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
- Started at Cleaning Unlimited as a general cleaner, was a Site supervisor before leaving with the most, and largest accounts.
Education
High School Diploma -
Jackson Highschool
Massillon, OH05.1992
Skills
- Field operations
- Teamwork and collaboration
- Customer service
- Skilled maintenance and repair
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Tools and equipment maintenance
- Dependable and consistent
- Multitasking Abilities
- Reliability
- Excellent communication
- Troubleshooting skills
- Organizational skills
- Active listening
- Effective communication
- Hand and power tool operation
- Adaptability and flexibility
- Job prioritizing
- Decision-making
- Professional communication
- Relationship building
- Data entry and analysis
- Operational efficiency
- Analytical and critical thinking
- Visual inspection
- Stress tolerance
- Employee motivation
- Maintenance planning
- Self motivation
- Conflict resolution
- Goal setting
- Materials and labor costing
- Quality control
- Schedule management
- Outside contractor oversight
- Preventive Maintenance
- Time management abilities
- Adaptability
Accomplishments
- 3/16-3/18 Custodian
Took initiative to learn YARDI
Furnace classes
Fair Housing
Started doing maintenance in units
- 3/18-2/20 Promoted to Maintenance Aide
Started on-call
Occupied Unit work orders
Learned ordering process
- 2/20-7/21 Promoted Maintenance Tech 2
Ordered materials
Scoped units for contractors
- 7/21-12/22 Promoted to Maintenance Tech 3
Processed orders/deliveries
Delegated work to maintenance staff
- 12/22-Current Promoted to Maintenance Field Coordinator
- Since becoming Maintenance Coordinator I have been able to troubleshoot problems cutting back on contractor jobs. I have reviewed contracts that have saved the Agency money.
Timeline
Maintenance Field Coordinator (Project Manager)
Stark Metropolitan Housing Authority
03.2016 - Current
Executive Housekeeper
Commonwealth Hotels
09.2014 - 10.2015
Cleaning Supervisor
Cleaning Unlimited
07.2008 - 10.2014
High School Diploma -
Jackson Highschool