Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dorothy Cary Begole

Blakeslee,PA

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to St Luke's. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Eager to learn new skills and processes to help the pharmacy and hospital run smoothly and safely.

I am dedicated and dependable, willing to be flexible in my duties as needs arise.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Geisinger Wyoming Valley Medical Center
04.2021 - Current
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.

Pharmacy Technician

Wilkes-Barre General Hospital
10.2018 - 03.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Pharmacy Technician

CVS/caremark
07.2017 - 07.2018
  • Entered and processed patients' prescriptions into internal system.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Streamlined prescription processing with accurate data entry and verification of patient information.

Pharmacy Technician

CVS Pharmacy
04.2014 - 07.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Managed opening and closing duties for pharmacy.

Pharmacy Technician

CVS Pharmacy
01.2007 - 04.2014
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Education

High School Diploma - General Studies

Independence High School
Charlotte, NC
06.1983

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Medication Dispensing
  • Patient confidentiality
  • Pharmacy Ethics
  • HIPAA
  • Patient Safety

Certification

  • CPhT - Certified Pharmacy Technician - 620107010367722 issued 11/25/2012
  • Pharmacy Technician Product Verification Certificate - PTCB - 08/30/2023

Timeline

Pharmacy Technician

Geisinger Wyoming Valley Medical Center
04.2021 - Current

Pharmacy Technician

Wilkes-Barre General Hospital
10.2018 - 03.2021

Pharmacy Technician

CVS/caremark
07.2017 - 07.2018

Pharmacy Technician

CVS Pharmacy
04.2014 - 07.2018

Pharmacy Technician

CVS Pharmacy
01.2007 - 04.2014

High School Diploma - General Studies

Independence High School

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Dorothy Cary Begole