Knowledgeable professional specializing in delivery of health education initiatives and programs. Proficient at creating comprehensive lessons, providing detailed instruction and creating engaging activities. Brings knowledge of health and wellness topics and capacity to disseminate health information.
Overview
5
5
years of professional experience
Work History
Patient Concierge
Ponte vedra plastic surgery
09.2020 - 12.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Restocked supplies and submitted purchase orders to maintain stock levels.
Educated patients about aesthetic procedures and medical grade skin care products
Oversaw inventory on all office supplies and aesthetic injectables
Deep knowledge of aesthetic medical terminology, procedures and medical grade skin care
Ability to multitask and provide optimal customer service
Managed about 5,000 daily for procedures
Proficient skills in Nextech EMR
Schedule and confirm appointments.
Answered patient assistance calls, assessed needs, and offered qualified support.
Maintained clean and safe environment to promote patient safety and comfort.
Clinic Assistant
Ackerman Cancer Center
11.2018 - 09.2020
Prepare samples for testing using laboratory equipment while maintaining accurate laboratory records in coordination with doctors’ offices, imaging offices, and other organizations as requested
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Performed medical records management, including filing, organizing and scanning documents.
Monitor vital signs, perform venipuncture, review progress, and identify signs of recovery for patients receiving radiation treatment
Provide educational materials and regular updates to patient and their family members regarding treatment options and potential side effects for informed decision making
Create a supportive and encouraging environment for all patients that aims to increase the overall quality of life
Helped streamline COVID-19 testing in the clinic.
Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Health Educator
UNF Department of Recreation and Wellness
08.2017 - 12.2018
Assessed clients cardiovascular and overall fitness capabilities through conducting sub maximal Vo2 testing, grip strength, and flexibility
Maintained accurate and complete records to document program activities and outcomes.
Gave public talks on importance of health education and specific disease prevention and treatment strategies.
Participated in community outreach activities to promote health education initiatives.
Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
Assessed fitness levels before and after completion of individualized exercise programs, implementing changes to expedite results.
Developed and implemented health education programs to help individuals and communities improve health and well-being.
Education
Bachelor of Science in Health -
University of North Florida
Jacksonville, FL
04.2018
Master of Health Science -
University of St. Augustine
St. Augustine, FL
04.2021
Skills
Outstanding Customer Service
Cardiovascular/Fitness Testing
Health Education Classes
Laboratory Testing & Analysis
Patient Education
Vital Signs Monitoring
Medical Laboratory Procedures
Data Collection
Presentation Skills
Scientific Terminology
Data Entry
Medical Office Administration
Timeline
Patient Concierge
Ponte vedra plastic surgery
09.2020 - 12.2022
Clinic Assistant
Ackerman Cancer Center
11.2018 - 09.2020
Health Educator
UNF Department of Recreation and Wellness
08.2017 - 12.2018
Bachelor of Science in Health -
University of North Florida
Master of Health Science -
University of St. Augustine
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