Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dorrie Mathias

Bossier City,LA

Summary

Driven professional with a proven track record in office administration and customer service excellence, notably at Thrash Construction Services. Skilled in Procore Construction Management, enhanced data management systems and fostered positive client relationships, significantly boosting project sales and operational efficiency.

Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

21
21
years of professional experience

Work History

Administrative Assistant

Thrash Construction Services
05.2021 - Current
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Utilize strong organizational skills.
  • Displays professional, confident and direct communication skills with employees, vendors, subcontractors and architects.
  • Accuracy in reviewing paperwork,email, and correspondence for accuracy.
  • Experience in Microsoft Office Programs, Word, Excel, and Outlook.
  • Self starter, highly motivated and goal driven.
  • Professionally and technically Competent.

Account Assistant

Cassity Jones Lumber
04.2017 - 11.2020
  • Maintained open lines of communication with vendors, negotiating favorable payment terms when needed.
  • Documented sales, customer interactions and concerns and generated update reports for senior management.
  • Entered customer order details into system, accepted payments and updated accounts.
  • Ensured proper record-keeping through meticulous data entry and filing practices, reducing information retrieval time significantly.
  • Provided exceptional customer service by addressing client inquiries promptly and effectively, resulting in increased satisfaction rates and repeat business.
  • Overseen large building accounts, including ordering all products needed to build homes in new subdivisions.

Project Sales Exterior

Lowes Home Improvement Center
02.2004 - 03.2017
  • Enhanced project tracking systems, resulting in improved organization and efficiency.
  • Boosted project sales performance by coordinating with team members and streamlining communication processes.
  • Contributed to expansion of my company''s client base by actively participating in industry events and trade shows, effectively promoting our products and services.
  • Fostered a positive work environment by actively seeking feedback from colleagues and implementing improvements in team dynamics.
  • Provided exceptional customer service by addressing client concerns promptly and efficiently, fostering long-term partnerships.
  • Maintained detailed records of all project activities, facilitating accurate reporting and analysis when required by management or other stakeholders involved in each transaction process.

Education

High School Diploma -

Grand Central High School
Clifton, CO

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • File Organization
  • Time Management
  • Microsoft Word
  • Microsoft Excel

Timeline

Administrative Assistant

Thrash Construction Services
05.2021 - Current

Account Assistant

Cassity Jones Lumber
04.2017 - 11.2020

Project Sales Exterior

Lowes Home Improvement Center
02.2004 - 03.2017

High School Diploma -

Grand Central High School
Dorrie Mathias