Dorrie Smith
Georgetown,GA
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
32
32
years of professional experience
Work History
Store Manager
Dollar General
Dothan, Alabama
06.2026 - Current
- Directed daily operations for Dollar General retail store, ensuring efficient service and customer satisfaction.
- Supervised associates across sales floor, receiving, and customer service to maintain operational standards.
- Trained team members on product knowledge and store procedures to enhance customer service and team effectiveness.
Store Manager
Marvin's Building Materials
Camilla, Georgia
06.2021 - 11.2025
- Open and close the store, Conducted recruitment interviews, Facilitated employee training sessions, Created employee work schedules, Processed payroll for employees, Coordinated product deliveries, Managed Conducted inventory management procedures ordering processes, Handled product shipping logistics and Managed incoming product shipments, Supervised loading of products and Directed unloading of shipments trucks, Provided forklift operation training, Delivered exceptional provided customer service, managed inventory
- Managed Dollar General store operations and daily opening and closing tasks.
- Supervised team members across stocking, recovery, and customer service duties.
- Trained associates on register procedures, freight handling, and store policies.
Operator/Business Owner
Smith Transport, LLC
Georgetown, GA
06.2018 - 06.2021
- Transported patients for non-emergency medical appointments.
- Planned and adjusted routes to minimize delays caused by changing weather and traffic conditions.
- Ensured clean and neat shuttle to enhance passenger comfort and satisfaction.
- Conducted regular inspections and maintenance actions to ensure equipment functionality.
- Adapted schedule to accommodate night, weekend, and holiday shifts for operational needs.; night, weekend, and holiday shifts.
Store Manager
Marvin's Buiding Materials
Camilla, GA
10.2013 - 06.2018
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored scheduling, purchases and expenses to ensure adherence to quarterly budget.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Led weekly store meetings to discuss sales promotions and new inventory, fostering open communication for employee concerns.
- Controlled monthly operations budget to minimize financial discrepancies.
Assistant Store Manager
Marvin's Building Materials
Eufaula, AL
10.2012 - 11.2013
- Managed opening and closing procedures, recommending changes to streamline daily activities.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Coached sales associates on product specifications, sales incentives, and selling techniques, improving customer satisfaction ratings.
- Reconciled daily sales transactions, ensuring accurate logging of day-to-day revenue.
Team Leader
Marvin's Building Materials
Eufaula, AL
09.2011 - 10.2012
- Coordinated restocking of sales floor with current merchandise and ensured accurate signage for promotions to enhance customer experience.
- Handled product returns efficiently and professionally, contributing to high customer satisfaction levels.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supported loss prevention goals by monitoring shopper behavior.
- Used POS system to process sales, returns, online orders and gift card activations.
- Managed opening and closing procedures while recommending changes that improved daily activity efficiency.
Assistant Store Manager
Sears
Eufaula, AL
10.2006 - 09.2011
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures, recommending changes that streamlined daily activities.
- Implemented theft prevention policies to minimize potential stock loss.
- Implemented theft prevention policies, reducing potential stock loss through proactive measures.
- Logged operational documents and managed store-to-store transfers and shipment receipts in compliance with company policy.
Forklift Operator/Warehouse Shipping Clerk
Techsonic Industries
Eufaula, AL
10.1994 - 08.2006
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Transported goods between warehouse locations to meet shipment and storage requirements.
- Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Worked with vendor representatives to resolve damaged shipments and item shortages.
- Monitored scheduled shipment dates to ensure timely delivery, expedited shipments as necessary, and communicated variances to customers.
- Maintained accurate computer records, including materials weights, bill amounts and identified variances.
Education
Randolph Clay High School
Cuthbert , ga Skills
- Inventory Management
- Inventory control
- Order processing
- Store operations
- Payroll administration
- Materials Handling
- Inventory Management
- Team leadership and coaching
- Relationship building and management
Timeline
Store Manager
Dollar General
06.2026 - Current
Store Manager
Marvin's Building Materials
06.2021 - 11.2025
Operator/Business Owner
Smith Transport, LLC
06.2018 - 06.2021
Store Manager
Marvin's Buiding Materials
10.2013 - 06.2018
Assistant Store Manager
Marvin's Building Materials
10.2012 - 11.2013
Team Leader
Marvin's Building Materials
09.2011 - 10.2012
Assistant Store Manager
Sears
10.2006 - 09.2011
Forklift Operator/Warehouse Shipping Clerk
Techsonic Industries
10.1994 - 08.2006
Randolph Clay High School