Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Dorrinda Swiger, SHRM-CP

Trinity,North Carolina

Summary

With a proven track record at Blue Cross Blue Shield of Florida, I excel in talent acquisition, driving recruitment of top-tier professionals through innovative strategies and effective team leadership. My expertise in HRIS applications and fostering teamwork has significantly enhanced recruitment outcomes, demonstrating a strong blend of technical and interpersonal skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Sr. Staffing Consultant, Talent Acquisition

BLUE CROSS BLUE SHIELD OF FLORIDA
Jacksonville, FL
03.2019 - Current

Conduct proactive research on best practices in sourcing and strategic staffing to drive recruitment excellence

Spearhead the recruitment and staffing of high-caliber professionals, including Nurses, Therapists, Pharmacists, Senior Directors, and Informatics specialists

Developed and implemented 'Sourcing Strategies' for BCBSF, driving innovative approaches to talent acquisition

Successfully managed budgets, vendor contracts, and production for various recruitment initiatives, including video production for The Company, Nursing, Informatics, Pharmacy, and Customer Service

Ensured brand consistency and adherence to guidelines across all recruitment efforts

Selected and partnered with advertising firms to amplify recruitment reach and impact

Oversaw a $3 million operating budget for General Recruitment, driving strategic resource allocation and ROI

Led and supported project initiatives focused on process improvements, technology implementation, employment branding, and sourcing tool optimization (Talent Brew)

Provided expert consulting services to hiring managers, offering insights on industry trends, best practices, and emerging staffing models

Delivered training and education to management and employees on HR practices, policies, and procedures

Offered feedback, development, and career guidance to employees, fostering growth and engagement

Facilitated 'New Hire Orientation' programs, promoting leadership development and onboarding excellence

Collaborated with Business Partners on compensation policies, procedures, and programs, including job evaluation, incentive design, and market pricing

Developed and implemented comprehensive 'Desktop Procedures' for staffing activities, ensuring consistency and efficiency in HR operations

Spearheaded the direction and leadership of Advertising Agency contracts, driving the development of internal and external strategies and tools to amplify employer branding and recruitment efforts

Fostered and maintained strategic relationships with search firms and community organizations, expanding the organization's reach and access to top talent

Successfully managed the organization's job posting and career opportunities website, ensuring a seamless candidate experience and optimal visibility for job openings

Provided strategic direction and oversight to the Employee Referral Program, leveraging employee networks to drive referrals and improve hiring outcomes

Talent Acquisition and Staffing Lead

BLUE CROSS BLUE SHIELD OF FLORIDA
Jacksonville, FL
03.2010 - 03.2019
  • Served as a member of the Talent Acquisition & Staffing Leadership Team, providing strategic guidance and direction
  • Led a team of corporate staffing consultants and contract staff members, utilizing company performance management processes to ensure effective supervision and development
  • Managed Advertising Agency contracts, developing internal and external strategies and tools to drive recruitment efforts
  • Built and maintained relationships with Search Firm Vendors and contracts, ensuring effective partnerships and sourcing strategies
  • Conducted proactive research on best practices in sourcing and strategic staffing, staying current on industry trends and innovations
  • Developed sourcing strategies for difficult-to-fill positions, leveraging expertise and creativity to drive results
  • Coordinated and planned job fairs, ensuring effective outreach and recruitment efforts
  • Ensured adherence to Brand guidelines, maintaining a strong employer brand and reputation
  • Created the sourcing plan for the 'Individuals with Disabilities' program, promoting diversity and inclusion
  • Developed the operating budget for sourcing and the 'Partners in Education for Business Success Program' (PEBS), driving strategic resource allocation and ROI
  • Led the 'Partners in Education for Business Success Program,' fostering partnerships with the education community and driving business outcomes
  • Built and maintained relationships with local High Schools and Colleges, promoting talent pipeline development and community engagement
  • Led, promoted, and administered the INROADS Program, driving diversity and inclusion initiatives
  • Partnered with Hiring Managers and the INROADS Coordinator to recruit and select students, ensuring effective talent acquisition and development
  • Led the High School Program's Dual Enrollment courses for the PEBS program, promoting education and workforce development
  • Led and supported project initiatives related to processes and technologies, driving innovation and improvement
  • Served as a consultant to hiring managers, providing expertise and guidance on recruitment processes, industry trends, and best practices
  • Provided training and education to management and employees on HR practices, policies, and procedures, promoting a culture of compliance and understanding
  • Provided feedback, development, and career pathing to employees, fostering growth and engagement
  • Facilitated 'Fundamentals' of Managing People and 'New Hire Orientation' programs, promoting leadership development and onboarding excellence
  • Served as a consultant on the Disability Action Team and Mentoring Steering Committee, driving diversity and inclusion initiatives

Lead Staffing Consultant

BLUE CROSS BLUE SHIELD OF FLORIDA
Jacksonville, FL
03.2000 - 03.2010
  • Provided direction to a team of corporate staffing consultants and employment specialists, ensuring effective supervision and development
  • Utilized expertise in recruitment and selection to support the hiring of 1000-6000 employees annually, driving business outcomes and talent acquisition
  • Coached and developed recruiters and support staff, promoting skills development and team performance
  • Ensured that employment policies, procedures, and practices were administered in accordance with the company's Affirmative Action plans and Equal Employment philosophy and commitments
  • Trained client managers on interviewing techniques, promoting effective recruitment and selection practices
  • Provided weekly reports on Talent Acquisition status, ensuring transparency and accountability
  • Monitored and evaluated Service Level Agreements for Government Business Sector, Incepture, and TriCenturion Inc., driving performance and improvement
  • Responded to internal and external customers in a timely manner, providing consultative services and win-win solutions
  • Documented employee goals and advised on team, sector, and enterprise goals, promoting alignment and performance
  • Supported First Coast Service Options in a Consultant role, providing expertise on HR matters, including staffing, contract staffing, training, benefits, compensation, transitions, change management, sourcing, and retention

Education

Some College (No Degree) -

Florida State College
Jacksonville, FL

Skills

  • Applicant qualification
  • Recruitment management
  • Microsoft office
  • Recruitment and hiring
  • Remote conferencing and communication
  • Conduct orientations and training
  • HR reporting
  • Written communication
  • Human resources management systems
  • Affirmative action guidelines
  • HRIS applications proficient
  • Attention to detail
  • Willingness to learn
  • Candidate interviews
  • Onboard new hires
  • Time management abilities
  • Procedure compliance
  • Personnel engagement
  • Effective communication
  • Teamwork and collaboration
  • Professionalism

Certification

SHRM-CP (ID#094130)

Affiliations

2024- Future of Staffing

Staffing Catalyst (AI)

Pipelining vs. Sourcing

Roles-Hiring Managers vs. Staffing Consultants

Timeline

Sr. Staffing Consultant, Talent Acquisition

BLUE CROSS BLUE SHIELD OF FLORIDA
03.2019 - Current

Talent Acquisition and Staffing Lead

BLUE CROSS BLUE SHIELD OF FLORIDA
03.2010 - 03.2019

Lead Staffing Consultant

BLUE CROSS BLUE SHIELD OF FLORIDA
03.2000 - 03.2010

Some College (No Degree) -

Florida State College
Dorrinda Swiger, SHRM-CP