Dorrtheia Spoor
Oakland,CA
Summary
To leverage my strong work ethic and communication skills to provide exceptional customer service and administrative support in a dynamic role. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
House Manager
01.2022 - Current
- Managed household schedules and calendars
- Planned and coordinated events
- Arranged personal and professional appointments.
Owner
Oh' My Darling Dog
Arlington, VA
01.2017 - 01.2020
- Provided care, exercise, and companionship for pets
- Ensured pet safety and well-being
- Performed minor housekeeping tasks.
Concierge
Reliant Concierge
Washington, DC
01.2016 - 01.2017
- Provided personalized assistance to clients, including managing appointments, booking travel, and coordinating events
- Addressed client needs promptly and efficiently
- Showcased properties to prospective tenants and conducted property tours
- Processed rental applications and conducted background checks
- Addressed tenant inquiries and resolved issues.
Medical Assistant
Personal Care Taker
Alexandria, VA
01.2014 - 01.2015
- Assisted in medical exams and procedures
- Recorded vital signs and patient information
- Collected and prepared blood samples for lab analysis.
Sales Associate
LensCrafters
Alexandria, VA
01.2013 - 01.2014
- Met sales targets and provided lens and frame recommendations
- Assisted patients with optical measurements.
Manager on Duty
Hour Eyes Doctors of Optometry
Alexandria, VA
01.2007 - 01.2008
- Delivered exceptional customer service and promoted merchandise
- Maintained store appearance.
Customer Service Representative
Virginia Department of Motor Vehicles
Arlington, VA
01.2006 - 01.2007
- Compiled daily labor reports and assisted customers with licenses
- Performed supervisory duties in the supervisor's absence.
Education
Herbalism Certification -
Ecoversity
01-2024
Culinary Certificate -
DC Central Kitchen Culinary Program
06.2013
Medical Assistant Program Diploma -
Everest College
06.2010
Biology -
Bennett College
Skills
- Employee shift scheduling
- Payroll processing
- Task assignment
- Career documentation
- Customer relations
- Staff supervision
- Customer service
- Billing and coding software proficiency
- Property showcasing
- Rental application processing
- Travel booking
- Event coordination
- Administrative support
- Client interaction documentation
- Calendar Management
Timeline
House Manager
01.2022 - Current
Owner
Oh' My Darling Dog
01.2017 - 01.2020
Concierge
Reliant Concierge
01.2016 - 01.2017
Medical Assistant
Personal Care Taker
01.2014 - 01.2015
Sales Associate
LensCrafters
01.2013 - 01.2014
Manager on Duty
Hour Eyes Doctors of Optometry
01.2007 - 01.2008
Customer Service Representative
Virginia Department of Motor Vehicles
01.2006 - 01.2007
Herbalism Certification -
Ecoversity
Culinary Certificate -
DC Central Kitchen Culinary Program
Medical Assistant Program Diploma -
Everest College
Biology -
Bennett College