Dorthia Nelson
Houston,TX
Summary
Dynamic professional with extensive experience as a Detention Officer at Harris County Sheriff's Office, skilled in emergency response and behavioral observation. Proven ability to maintain safety and security while fostering positive relationships among staff. Adept at decision-making and physical restraint, ensuring compliance and enhancing operational efficiency in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Detention Officer
Harris County Sheriff's Office (Justice Management Bureau)- Central Records
02.2023 - Current
- Managed inmate records using electronic data management systems to ensure accuracy and compliance.
- Processed inmate intake and release documentation, maintaining thorough attention to detail.
- Assisted in processing intake and release of detainees following established protocols.
- Participated in training sessions on emergency response and conflict resolution strategies.
- Processed inmates by taking photographs and fingerprints.
- Processed visitors and attorneys arriving to see prisoners.
Amazon Delivery Driver
Kake Direct
08.2022 - 01.2023
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicle safely, adhering to traffic regulations and company policies.
- Managed route planning to optimize delivery schedules and minimize fuel consumption.
- Maintained accurate records of deliveries, including tracking information and customer signatures.
Public Safety Officer
University of Texas Police Department
08.2021 - 04.2022
- Enforced safety protocols to ensure compliance with local regulations and organizational policies.
- Documented incidents accurately in reports, maintaining detailed records for future reference.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Hospital Screener
Lanier Parking
07.2021 - 08.2021
- Conducted health screenings to assess COVID-19 symptoms and exposure risk for employees and visitors.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
Detention Officer
Harris County Sheriff's Office (Housing Bureau)
06.2020 - 06.2021
- Monitored inmate activities to ensure safety and security within facility.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
- Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
Valet Attendant
Reef Parking System
04.2016 - 03.2020
- Managed vehicle parking and retrieval, ensuring efficient flow in high-volume environments.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Assisted in training new staff on operational procedures and customer service standards.
- Demonstrated strong multitasking abilities while navigating busy work environments under pressure situations.
Education
High School Diploma -
East High School
Erie, PA07-2015
Skills
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
- Decision-making
- Task prioritization
Timeline
Detention Officer
Harris County Sheriff's Office (Justice Management Bureau)- Central Records
02.2023 - Current
Amazon Delivery Driver
Kake Direct
08.2022 - 01.2023
Public Safety Officer
University of Texas Police Department
08.2021 - 04.2022
Hospital Screener
Lanier Parking
07.2021 - 08.2021
Detention Officer
Harris County Sheriff's Office (Housing Bureau)
06.2020 - 06.2021
Valet Attendant
Reef Parking System
04.2016 - 03.2020
High School Diploma -
East High School
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