Dedicated Customer Service Representative with strong problem-solving and communication skills. Proven ability to enhance workflows and manage escalated issues, ensuring customer satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Synchrony
West Chester, OH
01.2016 - 04.2026
Resolved customer inquiries through multiple communication channels, ensuring high satisfaction levels.
Implemented process improvements to enhance response times and streamline workflows.