Doug Brendel
Maryville,USA
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
19
19
years of professional experience
Work History
Merchandiser
Heartland Coca Cola
09.2025 - Current
- Developed and executed merchandising strategies to enhance product visibility and customer engagement.
- Analyzed sales data to optimize product placement and inventory management across retail locations.
- Collaborated with cross-functional teams to ensure timely execution of promotional displays and seasonal setups.
- Streamlined inventory processes to reduce shrinkage and improve stock availability for high-demand items.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
Golf Professional
ArrowHead Golf Club
01.2020 - 05.2025
- Managed, trained and scheduled a team of thirty employees to enhance customer relations
- Offered coaching to boost the player’s skills on the course
- Developed and maintained strong relationships with members, guests and vendors, guaranteeing repeat business and satisfaction
- Conducted staff meetings to discuss ways to enhance client retention
- Organized successful golf leagues and club tournaments ensuring smooth operations and positive experiences for participants
- Provided expert advice on proper golf equipment usage to maximize enjoyment
- Enforced club policies and golf etiquette guidelines to maintain a safe, enjoyable environment for all players.
- Owned by: Coral Hospitality-Naples, FL
Assistant Golf Professional
Eagle Ridge Golf Club
05.2018 - 12.2019
- Coordinated tee time reservations for members and guests to ensure the customers needs were met efficiently
- Provided lessons thru the direction of the Head Golf Professional, developing strong relationships with customers
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Supervising leagues and golf events ensuring positive experiences for the golfers
- Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.
- Owned by: Coral Hospitality- Naples, FL
Assistant Golf Professional
ArrowHead Golf Club
05.2013 - 04.2018
- Managing tee times or any other inquiries for customers, either by phone or face-to-face to ensure customer satisfaction.
- Helped planned and execute our weekly golf leagues and member events to build strong relationships towards customers
- Coordinated junior golf clinics to bring growth to the game of golf
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Owned by: Coral Hospitality-Naples, FL
Assistant Golf Professional
Hideaway Country Club
01.2007 - 04.2013
- Provided excellent customer service to members and guests
- Implemented inventory controls to improve customer satisfaction
- Promoted golf equipment sales to enhance customer experience
- Provided individual and group lessons to enhance their golf game
- Help manage tee time bookings and inquiries to provide a positive and efficient service
- Company Overview: Fort Myers, FL
Education
Associate of Applied Science - Golf Course Management
Golf Academy of America
Myrtle Beach, SCNone - General Studies
Southwestern Illinois College
Belleville, ILHigh school diploma - undefined
Triad High School
Saint Jacob, ILSkills
- Customer service
- Problem-solving
- Adaptability
- Empathy
- Stock rotation
- Strong communication Skills
- Product knowledge
- Friendliness and professionalism
- Active listening
- Organizational
- Teamwork
- Team management
- Microsoft Office
- Friendly and outgoing
- Maintaining stock levels
Timeline
Merchandiser
Heartland Coca Cola
09.2025 - Current
Golf Professional
ArrowHead Golf Club
01.2020 - 05.2025
Assistant Golf Professional
Eagle Ridge Golf Club
05.2018 - 12.2019
Assistant Golf Professional
ArrowHead Golf Club
05.2013 - 04.2018
Assistant Golf Professional
Hideaway Country Club
01.2007 - 04.2013
None - General Studies
Southwestern Illinois College
High school diploma - undefined
Triad High School
Associate of Applied Science - Golf Course Management
Golf Academy of America
ADDITIONAL INFORMATION
- Supervised and implemented an after-school golf program from 09/15 to 11/16, concentrated on improving participants' skills and performance
- Organized and led a six-week junior golf summer camp from 2014 to 2016, designed to improve participants' playing abilities