Doug Davison
Council Bluffs,IA
Summary
With a proven track record at Bellevue Service Center, I excel in small business operations and customer relations, significantly enhancing client satisfaction and repeat business. My expertise spans from Mig welding to effective team leadership, showcasing a blend of technical and interpersonal skills. Achieved through strategic business management and a commitment to excellence in service.
Overview
17
17
years of professional experience
Work History
Owner
Bellevue Service Center
2401 Lincoln Rd Bellevue Ne 68005
05.2010 - 01.2023
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Auto Technician
Drennen Auto Repair
No 16 Th Council Bluffs
09.2005 - 04.2010
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Boosted overall shop productivity by effectively managing multiple tasks simultaneously, such as diagnosing issues, repairing vehicles, and ordering parts.
Education
No Degree - Automotive Technology
Metropolitan Community College
Omaha, NE04-1997
GED -
Thomas Jefferson
2501 West Broadway Council Bluffs Ia06-1988
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Mig welding
- Ac/Dc Stick welding
- Ac electrical skills
- Plumbing Skills
- Carpentry Skills
- Electrical schematic skills
- Masonry skills
Timeline
Owner
Bellevue Service Center
05.2010 - 01.2023
Auto Technician
Drennen Auto Repair
09.2005 - 04.2010
No Degree - Automotive Technology
Metropolitan Community College
GED -
Thomas Jefferson