Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Doug Gustafson

Gahanna

Summary

Dynamic Clinical Applications Consultant with a proven track record at The Ohio State Wexner Medical Center, excelling in software implementation and client relationship management. Expert in optimizing laboratory operations and enhancing billing frameworks, driving efficiency and accuracy in data analytics. Proficient in SQL, delivering impactful solutions through effective problem-solving and cross-functional collaboration.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Clinical Applications Consultant

The Ohio State Wexner Medical Center
Columbus
08.2020 - Current

Direct microbiology laboratory development and maintenance to optimize operational efficiency. Lead troubleshooting initiatives and established robust billing frameworks for laboratory services. Develop comprehensive data analytic reports for laboratory administration and hospital leadership. Conduct weekly team meetings to align project objectives and progress. Oversee genomics projects from an IT perspective, coordinating effectively with vendors, IT teams, and genetic counselors to meet project timelines. Manage multiple concurrent projects as the primary Beaker contact for cross-functional collaboration.

Senior Clinical Applications Analyst

The Ohio State Wexner Medical Center
Columbus, OH
06.2016 - 08.2020

Oversaw the comprehensive build of Epic Beaker for successful go-live. Managed facility build, microbiology build, flow cytometry build, laboratory billing, and clinical pathology report billing to enhance operational efficiency.

IT - Laboratory Information Services

The Ohio State Wexner Medical Center
Columbus, OH
11.2012 - 06.2016

Directed development of Madison test codes in Sunquest lab system. Oversaw microbiology build within Sunquest, ensuring alignment with ODH requirements. Managed testing and maintenance of build and interface to effectively report infectious diseases to ODH. Collaborated on laboratory billing build and resolved troubleshooting issues.

Medical Laboratory Technologist - Microbiology

The Ohio State Wexner Medical Center
Columbus, OH
08.2010 - 11.2012

Oversaw daily analysis of AFB and mycology plates to ensure accurate identification. Led biochemical and molecular testing initiatives for bacterial and fungal isolates. Managed sequencing processes for bacterial isolates requiring advanced identification techniques.

Medical Laboratory Technologist - Generalist

The Ohio State Wexner Medical Center
Columbus, OH
12.2008 - 08.2010

Oversaw critical care laboratory functions as a generalist. Led third shift operations for chemistry, focusing on instrument upkeep. Authored comprehensive maintenance procedures for DXC chemistry instruments.

Medical Lab Technologist - Processing

The Ohio State Wexner Medical Center
Columbus, OH
05.2007 - 12.2008

Oversaw sorting and receiving of laboratory specimens across the hospital during third shift. Managed centrifuge maintenance and ensured accurate performance documentation.

Retail Store Manager

GameStop
Grove City, OH
06.2005 - 05.2007

Oversaw daily operations of new store. Directed scheduling and budget oversight for 1.5 million dollar revenue store. Managed supply and merchandise ordering processes. Contributed to store ranking as 2nd most profitable in a competitive region of 155 stores. Earned recognition from company president for exemplary merchandising standards.

Assistant Retail Store Manager

EB Games
Columbus, OH
05.2003 - 06.2005

Oversaw daily operations of retail store to enhance efficiency. Managed annual inventory valued at over 2 million dollars. Established and enforced daily sales targets for associates to drive performance. Led recruitment efforts and conducted comprehensive annual performance reviews for staff.

Education

Associate of Science - Medical Laboratory Science

Columbus State Community College
Columbus, Ohio, OH
12-2008

Skills

  • Software implementation
  • Expert problem solving
  • Application integration
  • Client relationship management
  • SQL Proficient

Certification

Epic Certified in

  • Clinical Pathology
  • Anatomic Pathology
  • Cogito
  • Clarity Data Model
  • Caboodle Data Model
  • Clinical Data Model

Timeline

Clinical Applications Consultant

The Ohio State Wexner Medical Center
08.2020 - Current

Senior Clinical Applications Analyst

The Ohio State Wexner Medical Center
06.2016 - 08.2020

IT - Laboratory Information Services

The Ohio State Wexner Medical Center
11.2012 - 06.2016

Medical Laboratory Technologist - Microbiology

The Ohio State Wexner Medical Center
08.2010 - 11.2012

Medical Laboratory Technologist - Generalist

The Ohio State Wexner Medical Center
12.2008 - 08.2010

Medical Lab Technologist - Processing

The Ohio State Wexner Medical Center
05.2007 - 12.2008

Retail Store Manager

GameStop
06.2005 - 05.2007

Assistant Retail Store Manager

EB Games
05.2003 - 06.2005

Associate of Science - Medical Laboratory Science

Columbus State Community College