Doug Hendry
Lady Lake
Summary
Proven Inside Sales Representative with a track record of enhancing customer satisfaction and boosting sales revenue at Wesco Anixter. Skilled in building strategic relationships and leveraging product knowledge for upselling. Exhibits superior organizational skills and exceptional customer service, consistently exceeding sales targets.
Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance and customer service.
Overview
40
40
years of professional experience
Work History
Inside Sales Representative
Wesco Anixter
06.2015 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Inside Sales Representative
Hughes Supply
08.1990 - 06.2015
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Inside Sales Representative
Gorman Company
08.1988 - 08.1990
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
Inside Sales Representative
Morgan Bros Supply
08.1985 - 08.1988
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
High School Diploma -
Lake Weir High Scool
Candler, FL05-1986
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Upselling and cross selling
- Superior organizational skills
- Email and phone etiquette
Timeline
Inside Sales Representative
Wesco Anixter
06.2015 - Current
Inside Sales Representative
Hughes Supply
08.1990 - 06.2015
Inside Sales Representative
Gorman Company
08.1988 - 08.1990
Inside Sales Representative
Morgan Bros Supply
08.1985 - 08.1988
High School Diploma -
Lake Weir High Scool
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