Douglas Betzer
Meridian,ID
Summary
Results-driven District Manager with a strong focus on team development, operational efficiency, and customer satisfaction. Proven track record in analyzing financial data and implementing strategic plans to enhance store performance.
Overview
5
5
years of professional experience
Work History
District Manager
Tire Choice
Idaho City, Idaho
08.2026 - Current
- Managed daily operations of multiple tire retail locations.
- Monitored financial reports to track store performance trends.
- Developed strategic plans to enhance sales performance and streamline operational efficiency.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Ensured that all stores met their monthly targets by providing guidance and support.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Analyzed financial data for each store to pinpoint opportunities for growth and operational enhancement.
- Identified opportunities for process improvement across multiple locations within the district.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Ensured compliance with safety regulations and company policies.
- Trained staff on customer service and product knowledge.
- Coordinated inventory management and stock replenishment to ensure optimal product availability.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
Store Manager
Mountian View Tire
Huntington Beach, California
03.2024 - 08.2026
- Managed daily store operations and ensured compliance with company policies.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed daily banking activities such as deposits and withdrawals.
- Oversaw inventory management and organized stock replenishment processes.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Trained new staff on customer service standards and product knowledge.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Collaborated with team members to enhance store performance and culture.
- Coordinated promotional events to drive customer engagement and sales.
- Assisted customers in selecting tires and services that fit their needs.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
Manager
DNS Tire
Costa Mesa, California
08.2021 - 02.2024
- Managed daily operations and workflow efficiency in tire service and sales.
- Supervised staff performance and provided on-the-job training to team members.
- Developed employee schedules to optimize labor resources and service coverage.
- Trained team on customer service best practices for enhanced client interactions.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer inquiries and complaints with prompt, effective communication skills.
- Implemented quality control measures to maintain service standards in tire handling.
- Coordinated inventory management and ordered supplies to meet customer demand.
- Ensured compliance with safety protocols in tire installation and repair processes.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
Education
High School Diploma -
Woodbridge
Irvine, CA06-1992
Skills
- Sales strategy development
- Budget management
- Inventory management
- Team leadership
- Staff training
- Client relationship management
Timeline
District Manager
Tire Choice
08.2026 - Current
Store Manager
Mountian View Tire
03.2024 - 08.2026
Manager
DNS Tire
08.2021 - 02.2024
High School Diploma -
Woodbridge