Summary
Overview
Work History
Education
Skills
Professional Highlights
Certification
Timeline
Generic

Douglas Briand

Kissimmee,FL

Summary

Committed medical professional actively pursuing an opportunity to contribute value to the team I am hired to be a part of. Meticulous and compassionate with demonstrated success in executing compassionate patient care. Increased ability to adapt to the everchanging workflow that happens on a Interdepartmental collaboration in different environments such as scenes, classroom, special events, and scenario based training classes.

As a Lieutenant/ FTO, I was the front line field level administration representative to the field crews, helping with day to day needs, resolving minimal level conflicts between crews or crews and other departments, while trying to maintain a high level of crew morale.

During which I learned to become a more empathetic and servant leader, trying to promote positivity to crews and highlight strengths and look for learning opportunities to help address weaknesses in a more positive way.

Overview

16
16
years of professional experience
1
1
Certification

Work History

In Home Tech Specialist

Devoted Health
Waltham , MA
08.2021 - Current
  • I Have consistently delivered the highest quality of Member experience, and have helped create long lasting relationships between our Members and Devoted, while providing clinical care that has resulted in impactful health care improvements for our Members.
  • I have successfully trained other In Home Medical Specialists and continue to be a valuable resource to help guide those and other IHMS throughout daily operations when needed by mentoring and helping find creative solutions to issues that can arise. Their success is my success and if they are having problems I wholeheartedly believe I need to do everything I can to help or at least guide them in the right direction
  • I am currently involved in 4 Pilot programs that are in place to help improve our Members overall condition, experience and improve workflow for other teams throughout Devoted. (Diabetes, Zoom workflow, IHT assisted telehealth, Eye Exam scheduling for stars gap closure). The knowledge that has been gained through working processes and fixing workflow issues have been invaluable and will make me a better leader for my team.

Lieutenant/FTO

Lake County BOCC Office of EMS
Tavares , FL
03.2021 - 08.2021
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Explained policies, procedures and services to patients.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Recruited, hired and trained new medical and facility staff.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Mentored specific employees on areas in need of improvement.
  • Organized key training sessions and qualifications for personnel.
  • Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
  • First line field administration to help serve field employees and resolve concerns, answer questions, and improve morale in real time.

Paramedic

Lake County BOCC Office of EMS
Tavares , FL
10.2018 - 03.2021
  • The Paramedic serves as the lead-worker of a two-person emergency medical service team. The position is responsible for responding to dispatched emergencies and transport requests and ensures that proper Basic Life Support (BLS) and Advanced Life Support (ALS) pre-hospital care is provided. Manages the operation of an emergency vehicle and safeguards Lake County Emergency Medical Services' equipment and supplies. Maintains the security of medications and narcotics. Prepares various written reports on actions taken.
    This position may be required to assist with emergency support functions in the event of a declared emergency and/or any other emergency duties as assigned.
  • Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
  • Maintained proficiency in advanced life support skills through continuing education classes and workshops.
  • Educated patients on proper use of medications, disease prevention methods and self-care techniques.
  • Participated in drills related to disaster preparedness scenarios that included triage assessments.
  • Calmed patients by carefully explaining each step and remaining composed.

Paramedic

Lake County EMS
Tavares , FL
10.2011 - 10.2018
  • Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
  • Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
  • Maintained proficiency in advanced life support skills through continuing education classes and workshops.
  • Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
  • Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
  • Performed basic diagnostic tests such as blood glucose monitoring, EKG readings and urine analysis.
  • Administered oxygen therapy, intravenous fluids or medications as prescribed by physician protocols.
  • Transported patients from accident scenes or hospital settings to medical facilities in a safe manner.
  • Organized supplies for ambulance runs including IV solutions, airway management equipment and medication kits.
  • Evaluated patient response to treatments administered during transport to ensure optimal outcomes.
  • Participated in drills related to disaster preparedness scenarios that included triage assessments.
  • Provided emotional support for family members of critically ill or injured patients.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Remained level-headed and proactive during emergency situations.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.

Paramedic

Lake Sumter Ems
Mt. Dora , FL
03.2008 - 10.2011
  • Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
  • Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
  • Maintained proficiency in advanced life support skills through continuing education classes and workshops.
  • Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
  • Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
  • Performed basic diagnostic tests such as blood glucose monitoring, EKG readings and urine analysis.
  • Administered oxygen therapy, intravenous fluids or medications as prescribed by physician protocols.
  • Transported patients from accident scenes or hospital settings to medical facilities in a safe manner.
  • Organized supplies for ambulance runs including IV solutions, airway management equipment and medication kits.
  • Evaluated patient response to treatments administered during transport to ensure optimal outcomes.
  • Participated in drills related to disaster preparedness scenarios that included triage assessments.
  • Provided emotional support for family members of critically ill or injured patients.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Remained level-headed and proactive during emergency situations.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.

Education

Some College (No Degree) - Emergency Medical Technician

Polk State College
Winter Haven, FL

Some College (No Degree) - Paramedic

Polk State College
Winter Haven, FL

Skills

  • Reporting and documentation
  • Critical decision-making
  • Safety protocols
  • Quality assurance
  • Interdisciplinary team coordination
  • Chart review
  • Staff development
  • Clinical Instruction
  • Employee retention strategies
  • Staff supervision
  • Working knowledge in Google apps and IOS system (Google Drive, Sheets, Docs Google Meets) Zoom, Slack, Workflow Orinoco
  • Learning video editing and slides

Professional Highlights

  • Successfully mentored new employees throughout the provisional training process to demonstrate competency and fluid working ability to perform job function to move them out of training into daily operations.
  • Helped initiate the first recruitment and retention team and protocol in the Office of EMS in Lake County which yielded 4 new employees prior to my departure
  • Promoted to Lieutenant/ FTO in February 2021.
  • Helped launch the Segway team for rapid response during major special events in Lake County.
  • EMT and Paramedic preceptor for Polk State College and Lake Tech.
  • Guided interdepartmental medical training quarterly through scenarios, post call debriefings, and skills testing to improve teamwork, patient care, and team member morale.

Certification

  • Division of Emergency Management Basic Instructional Delivery Skills (G-265)
  • ICS, 100,200,300,
  • NAEMT PHTLS
  • NAEMT AMLS
  • BLS
  • ACLS
  • EVOC

Timeline

In Home Tech Specialist

Devoted Health
08.2021 - Current

Lieutenant/FTO

Lake County BOCC Office of EMS
03.2021 - 08.2021

Paramedic

Lake County BOCC Office of EMS
10.2018 - 03.2021

Paramedic

Lake County EMS
10.2011 - 10.2018

Paramedic

Lake Sumter Ems
03.2008 - 10.2011

Some College (No Degree) - Emergency Medical Technician

Polk State College

Some College (No Degree) - Paramedic

Polk State College
  • Division of Emergency Management Basic Instructional Delivery Skills (G-265)
  • ICS, 100,200,300,
  • NAEMT PHTLS
  • NAEMT AMLS
  • BLS
  • ACLS
  • EVOC
Douglas Briand