Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Douglas Castillo

Portland,OR

Summary

Dedicated professional with proven customer service expertise and strong multitasking abilities. Committed to delivering exceptional experiences that foster customer loyalty. Demonstrates adaptability and a strong work ethic, excelling in fast-paced environments and quickly acquiring new skills.

Overview

4
4
years of professional experience

Work History

Appliances4less

Ming
Milwaukee , OR
01.2023 - 06.2025
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Trained and mentored new sales associates in product knowledge and customer service.
  • Coordinated team schedules to align with peak sales periods and staffing needs.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.

Beaverton school district

Mr. Zenon
Beaverton, OREGON
01.2021 - 01.2023
  • Assisted teachers in preparing instructional materials and classroom activities.
  • Supported students with individualized learning plans and special education needs.
  • Supervised small group activities to enhance student engagement and participation.
  • Collaborated with staff to develop inclusive educational programs for all learners.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards, and visitors.
  • Created positive relationships with individual students through one-on-one interactions.

Education

High School Diploma -

Bend High School
Bend, OR
11-2018

Skills

  • Customer service
  • Training and mentoring
  • Technical troubleshooting
  • Scheduling coordination
  • Product knowledge
  • Customer relationship management
  • Adaptability to change
  • Multitasking
  • Supervision and leadershipmarks

Languages

Spanish
Native/ Bilingual

Timeline

Appliances4less

Ming
01.2023 - 06.2025

Beaverton school district

Mr. Zenon
01.2021 - 01.2023

High School Diploma -

Bend High School

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