Summary
Overview
Work History
Education
Skills
Timeline
Generic

Douglas Hurd

Orland Park,IL

Summary

Dynamic and results-driven professional with extensive experience in business management, sales leadership, and team building. Proven track record of driving multimillion-dollar growth, leading diverse teams, and excelling in highly competitive markets. Recognized for exceptional leadership, operational expertise, and strategic vision that yields significant business achievements across multiple industries including franchising, real estate management, business consulting, sales leadership, and corporate training.

Overview

11
11
years of professional experience

Work History

Real Estate Team Leader

Crosstown Realtors
02.2022 - Current
  • Achieved over $12.5 million in sales during the first full year, earning a top 2% ranking in the state.
  • Founded and expanded a team of five agents and personally sold 80 homes in three years.
  • Provided mentorship and developed action plans that boosted individual agent performance and overall team productivity.
  • Utilized market analysis and strategic pricing to maximize client satisfaction and achieve optimal sales results.
  • Established a reputation for delivering comprehensive client support, from initial consultations through post-sale follow-up.
  • Streamlined team communication and collaboration through the use of project management tools, resulting in increased efficiency.
  • Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
  • Advocated for client needs and obtained desired considerations for sales and purchases.

General Manager

X-Sport Fitness -
06.2015 - 01.2022
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Led operations for a fitness center with over 150 employees and 18 managers, overseeing daily activities, strategic planning, and customer service initiatives.
  • Maintained personal production targets while ensuring team performance and overall gym profitability.
  • Streamlined workflows and implemented training programs, resulting in improved productivity and higher staff retention.
  • Cultivated a positive culture that drove client engagement and membership growth.

Franchise Owner

McKee Foods
06.2013 - 07.2015
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
  • Oversaw payroll, business planning and marketing for franchise operations.
  • Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
  • Owned and managed all aspects of a franchise, leveraging operational expertise to grow revenue and streamline processes.
  • Led a team to drive brand standards, customer satisfaction, and market share expansion.
  • Implemented marketing strategies that increased sales and attracted new customer segments.
  • Trained and developed employees to maintain high performance and service quality.

Education

No Degree - H.V.A.C

Lakeland Community Colledge
Vermilion, IL
04-2008

Skills

  • Strategic Leadership
  • Sales & Revenue Growth
  • Team Management & Mentoring
  • Client Relationship Management
  • Operational Efficiency
  • Business Consulting
  • Market Analysis
  • Training & Development
  • Process Improvement
  • Coaching & Mentorship
  • Negotiation expertise
  • Sales management

Timeline

Real Estate Team Leader

Crosstown Realtors
02.2022 - Current

General Manager

X-Sport Fitness -
06.2015 - 01.2022

Franchise Owner

McKee Foods
06.2013 - 07.2015

No Degree - H.V.A.C

Lakeland Community Colledge

Similar Profiles

CREATE PROFILE
Douglas Hurd