DOUGLAS IRBY
Summary
Dedicated Sales Representative with a track record of managing personnel, overseeing facility operations, marketing execution, and meeting company-derived sales growth goals. Also experienced in sales management roles with a focus on providing education, resolving conflicts, and emphasizing customer care. Driven and compassionate sales professional with over 11 years of management background. Accountable and responsible with a strong focus on customer satisfaction, management-skills development, and sales-goal attainment. Experienced in customer-conflict and employee-conflict resolution. Strong problem solver with excellent time-management skills.
Overview
6
6
years of professional experience
Work History
Store Manager
Sherwin-Williams
Wichita & Andover, KS
10.2018 - Current
- Provided daily supervision for operations of facility in accordance with set policies and guidelines
- Filled gaps when necessary to meet customer and store needs
- Evaluated employee performance and assisted/coached staff
- Trained candidates for the Management Training Program
- Monitored competitor activity and large contracts closely as well as developed strategies in response
- Implemented employee incentive programs to aid in marketing and executing company initiatives
- Scheduled/conducted weekly sales calls to execute sales initiatives
- Evaluated contractor needs and increased customer productivity
- Exceeded/met budget expectations annually as Store Manager
Education
Bachelor of Science in Psychology and Minor in Sociology (Jan 2012) -
Emporia State University
Skills
- Strong written and verbal communication skills
- Punctual and consistent record
- Proficient in assessing/meeting customer needs related to company offerings
- Demonstrate a positive and charismatic attitude
- Professional integrity, moral character, and sound decision making
- Ability to collaborate well with coworkers
- Experienced in staff training and development
- Emphasize relationship and team building
- Consistent record of achieving sales and marketing goals
- Adaptable to new and challenging roles/tasks
Accomplishments
- Achieved Presidents Club status in 2020 and 2022
- Ranked number one in the Mid Kansas District for new accounts for the past 3 years
- Ranked number one in the district and the region for Marketing Excellence in 2023
- Designated and completed the Emerging Talent Program and Advisory Board program
- Recognized as manager of the year in Mid Kansas District in 2020 and MVP in 2022
- Worked for Sherwin-Williams for 15 years
- Currently up 125% in overall sales in current Residential Repaint Sales Representatve Territory
Timeline
Store Manager
Sherwin-Williams
10.2018 - Current
Bachelor of Science in Psychology and Minor in Sociology (Jan 2012) -
Emporia State University