Douglas Johnson
Manchester,New Hampshire
Summary
Results-oriented Sales Professional with expertise in the automotive industry and strong negotiation skills. Enhanced customer satisfaction and boosted sales through effective client retention strategies. Leveraged social media for prospecting, driving business growth and cultivating lasting relationships.
Overview
32
32
years of professional experience
Work History
Automotive Sales Consultant
AutoFair Hyundai
05.2008 - 10.2024
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Delivered exceptional customer service by promptly addressing concerns and resolving issues, fostering customer satisfaction.
- Developed strong relationships with customers for repeat business and referrals.
- Maintained current knowledge of inventory, features, and specifications to enhance customer experience.
Manager
Bonneville and Son
03.1993 - 12.2007
- Managed and motivated employees to enhance productivity and engagement.
- Maintained professional, organized, and safe environment to support employee and patron satisfaction.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Resolved staff member conflicts by actively listening to concerns and facilitating constructive solutions.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
Education
No Degree - Business Management
Colorado Technical University
Colorado Springs, COSkills
- Prospecting clients
- Inventory management
- Vehicle knowledge
- Sales negotiation
Volunteer work
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Represented organization positively and professionally while providing community with much-needed services.
- Coordinated food drives for improved local food bank stock levels.
References
Scott Rienert - Bonneville and Son Manager
Derek Hammond - Autofair Hyundai Manager
Timeline
Automotive Sales Consultant
AutoFair Hyundai
05.2008 - 10.2024
Manager
Bonneville and Son
03.1993 - 12.2007
No Degree - Business Management
Colorado Technical University