Douglas Johnson
Manchester,New Hampshire
Summary
Dynamic sales professional with a proven track record at AutoFair Hyundai, showcasing expertise in the automotive industry and exceptional negotiation skills. Successfully enhanced customer satisfaction and increased sales through strategic client retention strategies. Proficient in leveraging social media for prospecting, demonstrating a unique blend of technical and interpersonal prowess to drive business growth and foster lasting relationships.
Overview
32
32
years of professional experience
Work History
Automotive Sales Consultant
AutoFair Hyundai
Manchester, NH
05.2008 - 10.2024
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Manager
Bonneville and Son
Manchester, NH
03.1993 - 12.2007
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
No Degree - Business Management
Colorado Technical University
Colorado Springs, COSkills
- Automotive Industry Knowledge
- Follow-up Techniques
- Product Demonstrations
- Closing deals
- Negotiation and sales strategy
- Leasing options
- Strong negotiation skills
- Social media proficiency
- Sales strategy development
- Client Retention Strategies
- Closing techniques mastery
- Prospecting clients
Timeline
Automotive Sales Consultant
AutoFair Hyundai
05.2008 - 10.2024
Manager
Bonneville and Son
03.1993 - 12.2007
No Degree - Business Management
Colorado Technical University
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