Issac Nixon
Harrisburg,PA
Summary
Dynamic Automotive Sales Consultant with a proven track record at Faulkner Nissan Mechanicsburg, adept in negotiation and automotive industry knowledge. Excelled in boosting team performance and customer satisfaction by leveraging strong negotiation skills and fostering team collaboration. Achieved consistent sales growth by prioritizing customer service and product expertise.
Overview
12
12
years of professional experience
Work History
Automotive Sales Consultant
Faulkner Nissan Mechanicsburg
06.2018 - Current
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
- Exceeded monthly quotas consistently by effectively managing time and prioritizing tasks aligned with organizational objectives.
- Retained high-value accounts through attentive relationship management practices coupled proactive problem-solving initiatives aimed at addressing concerns preemptively before escalation occurred.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Automotive Sales Manager
Brenner Nissan
08.2012 - 06.2018
- Negotiated advantageous deals with manufacturers for bulk vehicle purchases, reducing costs without sacrificing quality or variety.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
- Enhanced customer satisfaction levels by providing exceptional service and addressing concerns promptly.
- Boosted team performance by conducting regular coaching sessions, performance reviews, and goal-setting exercises.
- Fostered positive work environment by promoting teamwork, open communication, and ongoing professional development opportunities for staff members.
Education
Bachelor of Science - Criminal Justice
Shippensburg University of Pennsylvania
Shippensburg, PA12.2011
Skills
- Resilience Under Pressure
- Automotive Industry Knowledge
- Strong negotiation skills
- Adaptability to Change
- Product Knowledge Expertise
- Customer Service
- Friendly and Enthusiastic
- Team Collaboration
- Follow-up Techniques
Timeline
Automotive Sales Consultant
Faulkner Nissan Mechanicsburg
06.2018 - Current
Automotive Sales Manager
Brenner Nissan
08.2012 - 06.2018
Bachelor of Science - Criminal Justice
Shippensburg University of Pennsylvania
Similar Profiles
Zachary JoyceZachary Joyce
Service Advisor at Faulkner Nissan MechanicsburgService Advisor at Faulkner Nissan Mechanicsburg
Adisson DiehlAdisson Diehl
Service Technician at Audi Mechanicsburg at Sun Motor CarsService Technician at Audi Mechanicsburg at Sun Motor Cars
Aubree ToneyAubree Toney
Food Pantry Volunteer at Mechanicsburg School DistrictFood Pantry Volunteer at Mechanicsburg School District
Capriel PhinneyCapriel Phinney
Venue Manager at Blank Canvas PAVenue Manager at Blank Canvas PA
Jenely CalcanoJenely Calcano
Home Aide at HOME AID I LA FAMILIA HOME CAREHome Aide at HOME AID I LA FAMILIA HOME CARE