Douglas Hale

• Lead large scale fiber network construction programs integrating 40,000+ living units, ensuring adherence to engineering standards, municipal requirements, and safety protocols.
• Coordinate cross functional teams including contractors, developers, inspectors, engineering, and municipal partners to ensure quality, schedule alignment, and operational readiness.
• Oversee construction documentation, RFIs, submittals, change orders, and compliance workflows to maintain scope integrity and regulatory alignment.
• Support field teams with technical guidance, issue resolution, and escalation management to maintain project velocity and service readiness.
• Strengthen vendor and partner relationships through proactive communication, performance oversight, and consistent delivery expectations.
• Selected for the Global Leadership Board for excellence in leadership, coaching, and team development.

• Managed multi site construction projects from planning through closeout, ensuring safety, quality, and schedule adherence across domestic and international locations.
• Delivered $1M+ in project volume with an average 32% profit margin, optimizing cost controls and vendor performance.
• Collaborated with GCs, inspectors, and field teams to resolve technical issues, mitigate risks, and maintain operational continuity.
• Developed project documentation, milestone tracking, and reporting dashboards to support QA, compliance, and executive visibility.
• Built strong client relationships that drove repeat business and expanded market presence.

• Directed operations, safety, compliance, and financial performance across 22 branches, coaching GMs and holding teams accountable to operational standards.
• Led process improvements that drove the region to 150% revenue attainment, improving efficiency and service delivery.
• Managed a multi state fleet of Field Service Technicians across Atlanta, Birmingham, Dallas, San Antonio, and Denver, overseeing jobsite visits, rental tool repairs, customer training, and sales driving service activities that increased store referral volume.
• Oversaw fleet utilization, equipment readiness, and operational assets to support field productivity and compliance.
• Conducted performance evaluations, training, and leadership development for managers and field staff.
• Partnered with HR to implement a new companywide evaluation system focused on strengths based development.

• Led Home Depot’s largest national project of 2016: a $16M door lock reset across hundreds of locations, earning the Crystal Award for Excellence.
• Managed cross functional field teams, ensuring quality, safety, and schedule adherence across all sites.
• Built analytical dashboards and performance reports that improved SLA compliance, transparency, and decision making.
• Facilitated weekly PMO cadence meetings to plan work, mitigate risks, and ensure 95% on time completion.

• Business Administration - Brigham Young University
• Business Administration - Brookhaven College