Douglas Mitchell-Bueso
Shawnee
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Atomic Cowboy
10.2024 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Hereford House
08.2020 - 09.2024
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Server
Applebee's
06.2019 - 03.2020
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
High School Diploma -
Shawnee Mission Northwest
Shawnee, KS05-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Efficient Food Delivery
- Task prioritization
- Order management
- Wine Pairing Service
Timeline
Server
Atomic Cowboy
10.2024 - 04.2025
Server
Hereford House
08.2020 - 09.2024
Server
Applebee's
06.2019 - 03.2020
High School Diploma -
Shawnee Mission Northwest
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