Douglas Paige
New York,NY
Summary
Motivated and coachable sales professional with experience closing high-value real estate deals and a strong foundation in business, IT systems, and client communication. Skilled in cold outreach, lead qualification, and pipeline management. Currently focused on transitioning into SaaS tech sales as a Sales Development Representative (SDR) where I can grow with a high-performing team, bring energy and discipline, and consistently exceed goals.
Overview
1
1
Certification
Work History
Sales Representative
Self-Employed Real Estate Wholesaler
Remote
- Generated and qualified inbound and outbound leads using CRM and multi-channel outreach (phone, email, SMS)
- Closed over $100,000 in revenue by negotiating contracts and coordinating third-party services such as moving and cleaning
- Used Podio, REsimpli, and BatchLeads to track lead stages, manage contacts, and streamline communication
- Built and maintained a pipeline of prospects while handling all stages of the sales cycle independently
- Demonstrated strong discovery and rapport-building skills to identify needs and overcome objections
Customer Service Associate – Manager & Trainer
CVS Health
- Trained and supervised new hires in customer service, POS, and store procedures
- Resolved high volumes of customer interactions daily with empathy and speed
- Managed shift operations and relayed updates between team and upper management
Data Management Technician (Contract)
Kyndryl
Sterling Forest, New York
- Managed data backup operations using tape and hard drive systems for enterprise clients
- Ensured integrity and security of sensitive data in compliance with IT policies
- Worked with internal teams to resolve data tracking and retrieval issues
IT Lead (Volunteer)
Harriman Methodist Church
Harriman, USA
- Oversaw tech operations, including backups and equipment maintenance
- Created and maintained the United Methodist website for internal and public use
- Provided IT support and helped improve digital systems for staff and volunteers
Education
Bachelor of Science - Business Administration
State University of New York At Oswego
Oswego, NYSkills
- Outbound Prospecting
- CRM Tools
- Lead Qualification
- Meeting Setting
- Sales Messaging
- Objection Handling
- Cold Calling
- Script Optimization
- Data Management
- Google Suite
- Microsoft Office
- Self-Motivated
- Coachable
- Goal-Oriented
- User Support & Help Desk Services
- Tech Support & Troubleshooting
- SaaS Tools
Certification
- HubSpot Inbound Sales (In Progress)
- Salesforce Trailhead: Sales Basics (In Progress)
Linkden
- https://www.linkedin.com/in/douglas-paige-jr
Timeline
Sales Representative
Self-Employed Real Estate Wholesaler
Customer Service Associate – Manager & Trainer
CVS Health
Data Management Technician (Contract)
Kyndryl
IT Lead (Volunteer)
Harriman Methodist Church
Bachelor of Science - Business Administration
State University of New York At Oswego