Douglas Rocha
Medford ,MA
Summary
Grocery professional with valuable experience in retail operations and customer service. Consistently maintained high work and product standards. Known for strong teamwork and adaptability to changing store needs, ensuring reliable and efficient service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Grocery Team Member
Whole Foods Market
02.2024 - Current
- Enhanced product accessibility by stocking and organizing grocery shelves systematically.
- Assisted customers in locating items, improving their overall shopping experience.
- Trained new employees on store procedures and customer service excellence standards.
- Collaborated with vendors to verify order accuracy and resolve delivery discrepancies.
- Maintained store cleanliness and ensured shelves were consistently stocked with products.
Waiter/ cook assistant
JP restaurant & bar
10.2023 - 12.2023
Education
High school diploma or GED - undefined
High school diploma -
Cambridge Rindge And Latin
Cambridge, MA06.2023
Skills
- Culinary production
- Receiving deliveries
- Store maintenance
- Stock management
- Cash handling
- Supervising experience
- Customer service
- Restaurant Experience
- Food Preparation
Accomplishments
- Food Handler Certified
- Professional Grocery Apprentice
Certification
Food Handler Certification
Languages
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Grocery Team Member
Whole Foods Market
02.2024 - Current
Waiter/ cook assistant
JP restaurant & bar
10.2023 - 12.2023
High school diploma or GED - undefined
High school diploma -
Cambridge Rindge And Latin