Douglas Sessoms
Department Trainer
Summary
With over 25 years of experience in the manufacturing industry, as a passionate and dedicated trainer and quality specialist who strived to deliver high-quality products and services to customers. I am motivated and have worked for the past 24 years in various roles, at my previous company, where I have contributed to the improvement of processes, performance, and communication across different departments and teams.
Overview
30
30
years of professional experience
Work History
Department Trainer
Ardagh Group
Wilson, NC
09.2021 - 06.2023
- Prepared and updated training handouts, manuals and digital tutorials.
- Produced detailed training reports to comprehensively assess employee performance.
- Supported and coached employees as part of successful training initiatives.
- Conducted regular evaluations of employee knowledge and skills, adjusting training strategies to close gaps.
- Tracked employees before, during and after training to verify attainment of training objectives.
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
- Established and maintained quality control standards.
- Followed GMP and SOP standards set by company.
Process Specialist
Ardagh Group
Wilson, NC
06.2017 - 08.2021
- Identified and resolved process issues to drive optimal workflow and business growth.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Monitored and reported on process performance to verify compliance with established standards.
- Reviewed customer requirements to ensure accuracy of product specifications.
- Documented operational procedures, workflows and best practices.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Journeyman Upkeep
Ardagh Group
Wilson, NC
06.2014 - 06.2017
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Performed periodic maintenance on machinery such as oiling and replacing worn parts.
- Documented daily production data and submitted accurate time logs to keep management up-to- date
- Strengthened communication skills through regular interactions with others.
Machine Operator
Ardagh Group
Wilson, NC
06.2001 - 06.2017
- Operated multiple machine production lines while adhering to all safety protocols.
- Ensured that all required documents were properly filled out prior to beginning and ending each job.
- Measured and weighed items to meet quality standards and prevent waste.
Back Up Supervisor/Selector
Ardagh Group
Wilson, NC
08.1999 - 08.2001
- Coordinated employee schedules according to shift changes and availability.
- Directed and supervised team of 20 plus employees in daily operations.
- Maintained positive working relationship with fellow staff and management.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Process Specialist
Brown & Williamson Tobacco
04.1993 - 08.1999
Education
Bachelor of Science - Computer Science
North Carolina A & T State University
Greensboro, NCSkills
- Excellent verbal and written communication skills
- Great organization skills Great Communication skills Attention to Detail
- GMP's and SOP's
- Corporate Training Programs
- Coaching and Development
- Problem-Solving
- Analytical Skills
- Organizational Skills
- Leadership Development
- Training delivery
Timeline
Department Trainer
Ardagh Group
09.2021 - 06.2023
Process Specialist
Ardagh Group
06.2017 - 08.2021
Journeyman Upkeep
Ardagh Group
06.2014 - 06.2017
Machine Operator
Ardagh Group
06.2001 - 06.2017
Back Up Supervisor/Selector
Ardagh Group
08.1999 - 08.2001
Process Specialist
Brown & Williamson Tobacco
04.1993 - 08.1999
Bachelor of Science - Computer Science
North Carolina A & T State University