Douglas Snyder

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Processed customer service orders promptly to increase customer satisfaction.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Exhibited high energy and professionalism when dealing with clients and staff.

Developed custom software solutions for election analytics using language based social media analytics.

Delivering papers by car on a daily route

Wrote custom software solutions for image processing of microscopy video clips.

Delivering Calzones on a college campus

Tutored university althetes in their math courses

Doing research with differential equations and numerical simulations in mathematical biology